Family Support Worker

Job Overview

This position is responsible for working closely with the Family Engagement team to ensure children’s attendance is maintained and families are supported to meet program percentage rate. Will assist with in-kind and data entry.

Job Responsibilities

• Promotes and models the organization’s Core Values.
• Assesses strengths, weaknesses, and needs of the family and develops an individual service plan and re-evaluates the families on a regularly scheduled basis.
• Assists the family in developing goals and objectives and interacting accomplishment of those goals.
• Maintains confidentiality of participants records and information.
• Assists Center Director/Parent Educator in monitoring and follow-up of AVANCE’s core services provided by center-based staff, resource staff, outside agencies and individuals.
• Submits referrals to Center Director/Parent Educator for services needed by families.
• Acts as a liaison between families assigned and designated referring entities to whom referred; serves as an advocate or broker to link families to resources and services as needed.
• Complies with all social work data requirements and schedules for assessments, service plans, develops social history profiles, and maintains up-to-date contact documentation.
• Prepares family needs’ assessments utilizing the Participant Case File Maintenance Form, Family Service Plan Form, Case Notes Form and Adult Literacy Information Form in conjunction with other necessary forms as needed.
• Makes the required number of contacts for each family and provides crisis intervention as warranted.
• Works with staff to help facilitate resources within AVANCE programs.
• Supports participant involvement in program activities, attendance, and follow-ups.
• Participates in all meetings, conferences, briefings, and training sessions as required.
• Prepares necessary staffing summaries and periodically provides progress updates to referring agencies, as necessary.
• May transport participants in own personal vehicle, as necessary.
• Performs other duties as assigned.