Facilities Team Member

SUMMARY/OBJECTIVE

The Facilities Team Member is responsible for providing exceptional customer support. The Facilities Team Member plays a focused and supportive role on the Facilities team by assisting with basic facility access, light cleanup, and event readiness under the direction of the Facilities Director. This is an entry-level, limited-scope role ideal for individuals who are task-oriented, dependable, and enjoy serving behind the scenes to help maintain a welcoming environment at Journey Community Church.

This position does not carry janitorial, supervisory, or event management responsibilities, and exists to support campus readiness on an as-needed basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Provides excellent customer service to the attenders, volunteers, and staff of Journey.
2. Responds to requests with a polite sense of urgency and uses critical thinking to predict problems before they arise.
3. Provides event support for all events on and off the Journey campus, such as Christmas, Easter, All Church Rallies, Baptisms, etc. This includes but is not limited to equipment and parking lot set up, transportation and/or set up of signs and other necessary seating, tables or equipment at the event location, monitoring the location of the event for any cleaning or adjustments that need to be made during the event, and final tear down and clean up following the event.
4. Unlock and lock designated campus areas for scheduled services, gatherings, or ministry functions.
5. Perform walkthroughs of campus spaces to check for basic cleanliness and readiness (e.g., turning on lights, ensuring rooms are clear of debris, alerting supervisor of issues).
6. Assist with light-duty support tasks, such as moving chairs or signage under staff direction.
7. Act as a point of contact during off-hours to relay urgent facility issues (e.g., plumbing concerns, unlocked doors) to Facilities Director
8. Complete small errands or deliveries on-site (e.g., delivering keys, picking up supplies, posting signage).
9. Report concerns or irregularities to the Facilities Director in a timely manner.
10. Ensures that proper safety and incident reporting procedures are followed. Brings problems to the attention of the Facilities Director.
11. Other related duties as assigned.

Position Characteristics

1. This role does not include regular custodial or janitorial cleaning duties.
2. This role does not supervise events or manage room setups.
3. This role supports existing plans rather than creating or executing event logistics.
4. Most work is performed independently with minimal oversight.