Export Sales Manager

Company Overview

LOTTE CONFECTIONERY (S.E.A.) PTE. LTD. is a leading global confectionery manufacturer headquartered in Seoul, South Korea. As one of the top 5 confectionery companies worldwide, LOTTE is expanding its presence in Singapore and the Southeast Asian region.

Job Summary

Drive export sales growth by developing and executing strategic sales plans, managing key customer relationships, and leading the export sales team to expand LOTTE’s market share in Australia and Southeast Asia.

Responsibilities

Sales and Business Development

• Develop and implement export sales plans to achieve monthly and annual sales targets
• Identify and develop new customers, distributors, and business opportunities
• Lead the expansion of the Australian market and Southeast Asian markets
• Collaborate with other subsidiary companies within the Lotte Group to identify and maximize business synergy.

Customer and Commercial Management:

• Manage strategic relationships with overseas customers and distributors
• Review special pricing, payment terms, overdue-payment concerns, and other non-standard commercial matters
• Support the resolution of major customer issues and escalations

Sales Performance and Reporting

• Prepare export sales forecasts and targets
• Review sales performance against targets
• Analyze market and customer performance and recommend corrective actions

Export Operations Oversight

• Maintain oversight of the export order and shipment process
• Monitor major shipment delays, freight issues, and documentation concerns.
• Supervise, support, and lead the Export Sales Team, including guiding and educating members to ensure team development and performance excellence as an Export Team Leader

Candidate Profile

• Minimum Diploma or Bachelor's Degree qualification
• Fluent in spoken and written English
• Familiarity with export procedures and documentation is an advantage
• Experience handling regional export markets and overseas customers
• Strong communication, presentation, and interpersonal skills
• Results-orientedwith proven ability to meet or exceed sales targets
• Strong negotiation and closing skills
• Self-motivated, proactive, and able to work independently
• At least 5 years of sales or export experience, preferably in FMCG or food distribution

Required competencies and certifications

• Minimum Diploma or Bachelor's Degree qualification
• Fluent in spoken and written English
• At least 5 years of sales or export experience, preferably in FMCG or food distribution

Preferred competencies and qualifications

• Familiarity with export procedures and documentation
• Experience handling regional export markets and overseas customers
• Strong communication, presentation, and interpersonal skills demonstrated through effective client engagement
• Proven results-oriented approach with ability to meet or exceed sales targets
• Strong negotiation and closing skills applied in commercial sales contexts
• Self-motivated and proactive with ability to work independently and drive initiatives