Executive IT Support

Description

The Executive Support Technician provides dedicated, high-touch technology support to executive leadership and the executive support environment. The position serves as the primary point of contact for executive technology needs and delivers timely, discreet, professional, and highly reliable support across computers, mobile devices, collaboration platforms, conference-room technology, connectivity, and supported applications.

Executive support is the primary responsibility. When executive demand does not require immediate attention, the technician assists the broader IT Service Delivery organization with printer support, Service Desk incidents and requests, endpoint deployments, device refreshes, hardware lifecycle activities, operational coverage, and assigned technology initiatives.

The role requires a technically versatile professional who can work independently, remain composed during high-priority situations, communicate effectively with executives and executive assistants, and coordinate resolution across Network, Cybersecurity, Infrastructure, Telecommunications, AV, Service Desk, Device Support, and other technical teams. The technician maintains ownership from initial contact through resolution.

Essential Duties & Responsibilities:

- Executive and VIP Technology Support

- Endpoint & Peripheral Support

- Mobile Device & Mobility Support

- Microsoft 365 and Collaboration Support

- Executive Meeting, AV, and Event Support

- Connectivity and Access Support

- Printer and General Device Support

- Service Desk and Operational Support

- Security, Compliance, and Safety

- Documentation and Continuous Improvement

- After-Hours and On-Call Support

Additional Skills & Qualifications

• Experience providing dedicated executive, VIP, or concierge-level technical support.

• Experience in a healthcare, hospital, or similarly complex enterprise environment.

• Familiarity with Microsoft Intune, AirWatch, or comparable enterprise device-management technology.

• Experience with telecom services, mobile carriers, calling plans, and mobile-device provisioning.

• Experience supporting both Windows and macOS computers.

• Familiarity with AV systems and collaboration engineering environments.

• Relevant technical certifications such as CompTIA A+, Network+, Security+, or equivalent qualifications.

• Experience with executive events, endpoint lifecycle management, printer services, deployments, and refresh initiatives.

Core Competencies:

• Executive presence and professional judgment

• Confidentiality and discretion

• Customer service and relationship management

• Technical versatility and critical thinking

• Ownership, escalation, and follow-through

• Composure under pressure

• Clear and concise communication

• Cross-functional coordination

• Prioritization and time management

• Adaptability and cross-training

• Process adherence

• Accurate documentation

Job Type & Location

This is a Contract to Hire position based out of Tampa, FL.

Pay and Benefits

The pay range for this position is $36.00 - $46.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tampa,FL.

Application Deadline

This position is anticipated to close on Sep 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.