Executive Assistant (100% Remote)

We're looking for an experienced Executive Assistant to support our growing team. This role is perfect for someone hungry to learn, grow, and expand their skillset by wearing multiple hats to assist the CEO in the business's operations. You'll be exposed to all business areas with the opportunity to grow in your role and learn the intricacies of running a successful services business.

Your Responsibilities:

• Managing the CEO's day-to-day activities, emails, calendar, and travel arrangements
• Assisting with the sales team by collecting and qualifying new leads.
• Assisting with onboarding new clients onto our systems so that the services team has the access required and can complete work.
• Assisting in the hiring of new team members by posting job advertisements, shortlisting candidates, and setting up interviews for the CEO
• Assisting with onboarding new team members and guiding them through our training programs
• Sending contracts to new clients and new team members
• Assisting with team social events (fun game ideas, organizing events)
• Invoicing clients and chasing up unpaid invoices
• Designing images for client banner remarketing on the Google Display network

What we're looking for someone that is:

• Responsible. Takes responsibility for the projects and results achieved.
• Autonomous. Is autonomous and makes decisions on behalf of KeyCommerce for the greater good of the organization and team.
• Reliable and self-managed. Doesn't miss deadlines, meetings or commitments. Creates systems to assist themselves in preventing this from happening (self-management).
• Forward-thinking. Projects ahead for issues and conflicts and prepares in advance to avoid them. Is active and does not wait for problems to occur before fixing them. Can pre-empt issues and make preparations now to prevent them in the future.
• Decisive. Able and confident to make decisions and solve issues without involving Sam. Can understand the boundaries of a task/project/system and make calls within those boundaries without needing input from Sam.
• Adaptive and focused on improvement. When issues occur, can plan and create solutions that improve systems and operations to prevent the problem from happening again.
• Organization and self-management. Highly organized, disciplined, driven, and energetic.
• Honest. Is comfortable being honest with the team (including CEO) when finding better ways to structure things (systems, processes, etc.).

What you'll experience

• Huge growth in your skills towards your goals. As our company grows, you will hone your project, partnership, and operational management skills. You will be given the freedom and flexibility to explore possibilities, develop skills, set a path, and make a genuine, lasting impact in a growing company.
• Purpose and impact. You are driven to support a dynamic leader, to facilitate their days, and help them succeed. Your objective is to clear the path and manage the details that enable your executive to fulfill their purpose. Your work will also add significant value to our team as you assist them in providing a premium service to our clients.
• Experience all aspects of a professional services business. You'll get a taste of every part of running a successful business. This brings the possibility of enormous growth in valuable skills that you can take with you throughout the rest of your career.

Requirements:

• 3+ years in an assistant role
• Fluent/bilingual English
• Bonus: Design experience

Why join us

Our mission and daily work may be dedicated to Ecommerce marketing but coming together as a team and sharing the human things about ourselves is also a priority. With regular gaming nights and (virtual) monthly team events, our team at KeyCommerce see each other as more than just names on a screen, but friends, colleagues, and mentors. We're a group of people who work together, take ownership of our deliverables, stick by each other when someone has to work late, and take on tasks when a team member needs our support. Everyone here can feel the magnitude of what we are doing, and it is why we get up every morning excited to start our day and see what we can accomplish together.

• 3+ years in an assistant role
• Fluent/bilingual English
• Bonus: Design experience