Event Security Officer - Casual position (19 hours or less per week)

Pay Rate: $21.91/hr. minimum. Dependent on experience

Shift: Casual position. Weekends and evenings required.

Work hours will vary from week to week; schedule is based on business needs.

Type: Casual, non-exempt

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Starting salary of $21.91/hr. - 23.00/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage (for full-time employees): 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

The Event Security Officer ensures a secure and safe environment for guests and Team Members by coordinating event preparations, managing access, and providing protection in our event space while providing excellent guest service.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Event Preparation and Operations Support: Assist with all event day preparations and operations to ensure smooth execution.
• Access Control and Verification: Manage access to meeting rooms, backstage, and restricted areas by verifying tickets, credentials, wristbands, or event passes.
• Executive and VIP Protection: Safeguard executives, dignitaries, VIPs, and performers to ensure their security and well-being.
• Guest Services and Safety Assurance: Demonstrate excellent guest service skills, collaborate with team members to provide guest information and assistance, offer medical aid, and address safety or security issues that might endanger guests or team members.
• Incident Response and Reporting: Respond appropriately to incidents and make decisions under stress, focusing on de-escalation. Prepare clear, concise, and complete written reports as required by policy.
• Asset Protection and Loss Prevention: Exercise care in handling organizational assets to prevent loss or damage. May need to physically intervene to stop a suspect, prevent escape, or safeguard organizational resources.
• Confidentiality and Legal Compliance: Adhere to confidentiality policies regarding organizational information and provide testimony or statements for judicial and administrative proceedings as needed.
• Perform other duties as assigned.