Escrow and Account Bank Product Manager

Job Summary

The Escrow and Account Bank Product Manager is part of the Transaction Services and Digital Assets, Cash, Deposits, Liquidity Management and Escrow Solutions team. The role is responsible for shaping and delivering the global Escrow and Account Bank portfolio by translating client, market and business priorities into scalable, commercially sustainable and well-controlled solutions. Working across regions and functions, the role holder will manage the product roadmap and lifecycle, lead technology-enabled delivery, support client solutions and commercialisation, and oversee the performance and commitments of long-tenure deals.

Key Responsibilities

• Shape and maintain the global Escrow and Account Bank product strategy and roadmap, aligned with the broader Cash strategy and informed by client, market and business priorities.
• Manage the end-to-end product lifecycle and governance for new capabilities and geographic expansion, including business cases, product approvals, risk assessments, launch readiness and post-implementation reviews.
• Lead platform enhancements with Programme and Technology teams, acting as Product Owner where required by prioritising backlogs, defining requirements and acceptance criteria, and overseeing testing and production readiness.
• Partner with Sales and Payments and Treasury Solutions teams on client solutions, requests for proposal and strategic deals, and support pricing decisions within established governance and pricing guidelines.
• Monitor market trends and regulatory developments, working with country product, Sales, Legal, Risk and Compliance teams to identify opportunities for capability enhancement and market expansion.
• Drive commercialisation through clear value propositions, sales enablement, client communications, training, marketing materials, case studies and relevant industry award submissions.
• Monitor pricing, revenue, profitability, liabilities, costs, contractual commitments, adoption and delivery against agreed scorecards, providing concise and timely management reporting.
• Coordinate delivery across Operations, Implementation, Client Service, Technology, Legal, Risk, Compliance and regional teams to ensure accurate implementation, scalable processes, effective controls and clear ownership.
• Respond to management, audit, risk and control information requests, and proactively identify and address product, operational and conduct risks.

First 12-Month Outcomes
• Product expansion: Deliver at least one approved market, product or client-segment expansion initiative through launch readiness or implementation, supported by a clear business case and agreed success measures.
• Business improvement: Deliver one material improvement across data analytics, legal documentation, risk management or the new-deal implementation journey, with measurable benefits such as improved visibility, reduced turnaround time, stronger controls or a better client experience.
• Technology delivery: Lead a priority technology enhancement from requirements through business go-live, ensuring governance approval, operational readiness, user acceptance and agreed adoption or performance outcomes.

Role Scope
• This is an individual contributor role with global responsibility and significant cross-functional influence.

Motivations

• Motivated by solving complex client and business problems and converting them into scalable product solutions.
• Energised by working across markets and functions to deliver measurable commercial and client outcomes.
• Committed to continuous improvement, strong risk management and high-quality execution.

Our Ideal Candidate

• 7 plus years of experience in product management within transaction banking, cash management or a closely related financial-services discipline.
• Experience delivering complex products or capabilities across multiple markets and through cross-functional teams.
• Experience developing business cases, managing pricing and analysing commercial and operational performance.
• Experience working within product governance, risk, compliance and regulatory frameworks.
• Strong knowledge of Cash Management; experience in Escrow, Account Bank, agency or fiduciary solutions is preferred.
• Product strategy, roadmap development, market expansion and commercialisation.
• Pricing, financial analysis, business cases, performance measurement and benefit realisation.
• Agile product delivery, including backlog management, requirements definition, testing and launch readiness.
• Product governance, operational risk, conduct, compliance and regulatory management.
• Data analysis, executive reporting, stakeholder influence and cross-functional delivery.

Role-Specific Technical Competencies

Must-have Skills
• Cash management
• Escrow Solutions
• Product Management
Other Skills
• Pricing
• Revenue
• Agile Product Delivery
• Risk and Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers