The Role:
The ERP Systems Analyst / ERP Business Analyst will support the design, configuration, optimization, and ongoing administration of the organization’s ERP platform, with a primary focus on NetSuite and related enterprise applications. Reporting to the IT Program Director, this role will serve as a key liaison between IT, Finance, Operations, Sales, and other business stakeholders to translate business needs into effective system solutions. The position will be responsible for gathering requirements, documenting workflows, supporting integrations, developing reports and dashboards, coordinating testing, troubleshooting system issues, and helping drive process improvement, user adoption, and data integrity across the enterprise application environment. This is a fully remote role open to candidates located anywhere in the United States.
In This Role, You Will:
- Partner with Finance, Operations, IT, and other business teams to understand requirements and identify opportunities for system and process improvements.
- Support day-to-day NetSuite administration, user requests, troubleshooting, enhancements, releases, and system maintenance.
- Create and maintain NetSuite Saved Searches, reports, dashboards, KPIs, data extracts, roles, permissions, workflows, forms, and other reporting or configuration solutions.
- Analyze business and financial data and develop reports using Microsoft Excel and other reporting tools.
- Gather, document, and translate business requirements into clear functional and system requirements, including functional specifications, workflows, and user stories as appropriate.
- Participate in discussions with business stakeholders to understand upcoming initiatives and identify potential impacts to NetSuite and other business systems.
- Coordinate with developers, consultants, implementation partners, vendors, and internal teams to support system enhancements, integrations, implementations, upgrades, and other projects.
- Support Salesforce and NetSuite integration initiatives and other system-to-system integrations.
- Assist with data analysis, data validation, data migration, reconciliation, master data integrity, system cleanup, and reporting reliability activities.
- Develop and execute test scenarios and test plans, coordinate user acceptance testing, and support system integration testing, user acceptance testing, regression testing, deployment, and post-go-live validation.
- Track requirements, project activities, issues, risks, action items, status updates, and follow-ups to support successful project delivery.
- Document business processes, system configurations, procedures, release notes, user guidance, training materials, and knowledge base content.
- Provide training and support to business users on NetSuite reporting, processes, system functionality, and new system enhancements.
- Develop deeper knowledge of NetSuite and gradually take ownership of reporting, administration, and business-system support activities.
- Perform additional duties as assigned.
What You Bring:
- Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, Technology, Computer Science, or a similar field, or equivalent years of experience.
- 2+ years of experience in business analysis, ERP/CRM systems, reporting, financial systems, project coordination, enterprise applications, or a related role.
- Strong Microsoft Excel skills, including PivotTables, lookup functions, formulas, data analysis, and reconciliation.
- Experience developing reports, dashboards, queries, saved searches, KPIs, data extracts, or other business analytics.
- Strong analytical and problem-solving skills with the ability to investigate issues, identify root causes, recommend practical solutions, and work toward resolution.
- Ability to gather business requirements and communicate effectively with both business and technical teams.
- Strong written and verbal communication skills and the ability to facilitate discussions with cross-functional stakeholders across Finance, Operations, IT, Sales, vendors, consultants, and end users.
- Strong organizational skills with the ability to manage multiple priorities, track follow-ups, meet deadlines, and follow activities through completion.
- Experience with NetSuite is preferred; experience with Salesforce or another ERP/CRM platform is also valuable.
- Experience with financial or accounting processes, system implementations, integrations, data migration, user access/security roles, application controls, or testing is a plus.
- Demonstrated ability and willingness to learn new systems and develop technical and functional expertise.
Who We Are:
YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation.
What We Offer:
- Employee-focused culture
- Strong commitment to work-life balance
- Remote work
- Flexible vacation & Paid holidays
- Paid family care and sick leave
- Parental leave
- Comprehensive benefits
- 401k with company match
Fraudulent Recruitment Alert:
Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information, such as bank account numbers or identification numbers, via social media or chat-based apps. YA also will not request money for the purchase of business equipment, post job opportunities on Craigslist, or conduct interviews solely via text message. All official email communications regarding applications will come from or directly from a member of YA’s talent team using an @yagroup.com domain name. If fraudulent activity is suspected, please contact .
Disclosures:
As part of our recruitment process, we may use AI-assisted tools to support candidate screening and evaluation. These tools are designed to assist, rather than replace, human decision-making, and all employment decisions are made by our recruiting team in accordance with applicable laws and our commitment to equal employment opportunity. Where required by law, we will provide additional information about the use of these tools, including their purpose, and offer alternative processes or accommodations upon request.