ERP Retail System Project Manager

Salary: $5,500 – $6,000 per month

About the Role

We are looking for an experienced ERP System Project Manager to manage end-to-end software implementation projects for retail clients. You will work closely with customers, developers, consultants, support teams, and management to deliver projects on time, within scope, and to a high standard.

Key Responsibilities

• Manage project scope, timelines, resources, risks, and deliverables.

• Gather business and system requirements and conduct process walkthroughs.

• Prepare system mock-ups, process flows, and functional specifications.

• Coordinate with development and internal teams to deliver system customizations.

• Prepare UAT test cases, conduct testing, and coordinate customer acceptance.

• Conduct system demonstrations and training for customers and internal users.

• Resolve project issues and proactively manage risks and changes.

• Provide project status updates and presentations to customers and management.

• Maintain project documentation and ensure adherence to internal processes.

• Maintain strong customer relationships and ensure high customer satisfaction.

Requirements

• Bachelor's degree in IT, Computer Science, Business, or related field.

• 3–5 years' experience in software project management or implementation.

• Knowledge of Agile and Waterfall methodologies.

• Strong communication, stakeholder management, and problem-solving skills.

• Ability to manage multiple projects in a fast-paced environment.

• Proficiency in Jira, MS Project, Trello, or similar tools.

• Experience in Retail, ERP, Retail Management, or Tenant Management Systems is preferred.

• PMP, PRINCE2, or Agile certification is an advantage.

• Fluent in English and Chinese to effectively communicate with Chinese-speaking clients.