About Us
Company Overview
Unified Door & Hardware Group (UDHG) is a premier provider of commercial door, frame, and architectural hardware solutions serving customers across North America. UDHG supports a wide range of construction and architectural projects, delivering specialized expertise, professional installation, and reliable service to commercial, institutional, and multi-family markets.
As part of Foundation Building Materials (FBM), a leading construction materials distribution company, UDHG operates within a broader organization that combines scale, specialty expertise, and a customer-first mindset. Together, FBM and UDHG’s 8,000+ team members are committed to operational excellence, innovation, and employee development. As the organization continues to grow and evolve we are investing in strong, forward-thinking talent to support our long-term success.
Overview
Position Overview
At Unified Door & Hardware Group (UDHG), the ERP Business Analyst serves as a key change leader responsible for driving the successful adoption, integration, and long-term sustainability of ERP-enabled manufacturing systems and future-state production processes. This role acts as the critical link between manufacturing operations, technology implementation, and workforce enablement, ensuring that enterprise systems are effectively translated into practical, scalable shop-floor execution.
The ERP Business Analyst exercises significant independent judgment in evaluating operational workflows, identifying adoption risks, recommending process improvements, and developing training strategies that support organizational transformation. Working closely with manufacturing leadership, ERP implementation teams, IT, engineering, and operations stakeholders, this individual influences system utilization, standardization efforts, and continuous improvement initiatives that directly impact productivity, quality, efficiency, and operational performance.
As a trusted subject matter expert, the ERP Business Analyst training, coaching, and change-management efforts, develops scalable operational standards, and provides strategic recommendations to support successful ERP deployment and ongoing business optimization. This senior-level position requires deep manufacturing knowledge, exceptional communication and facilitation skills, and the ability to drive organizational change across multiple operational functions with minimal supervision.
Responsibilities and Qualifications
Key Responsibilities
ERP Systems, Manufacturing Processes & Operational Integration
- Develop and maintain advanced knowledge of ERP-enabled manufacturing processes and future-state systems implemented within the manufacturing environment, including:
- Manufacturing Execution Systems (MES)
- ERP production transactions and workflows
- Digital work instructions
- Automation and data-capture technologies
- Quality, traceability, and reporting systems
- Evaluate how manufacturing technologies support end-to-end production workflows and recommend improvements that enhance efficiency, scalability, and operational effectiveness.
- Analyze operational processes to identify workflow gaps, system constraints, adoption risks, and improvement opportunities.
- Provide expert guidance during system design reviews, testing activities, process validation, and implementation readiness assessments.
- Exercise discretion and independent judgment in recommending process modifications, training approaches, and workflow solutions that support business objectives.
- Collaborate with ERP implementation leadership, engineering, and operations teams to ensure systems align with practical manufacturing requirements and future-state business needs.
Training, Workforce Enablement & Knowledge Transfer
- Lead operator readiness and workforce enablement initiatives for ERP-enabled manufacturing systems and digital production tools.
- Design, develop, and deliver comprehensive training programs that support successful system adoption and operational excellence.
- Translate technical ERP functionality into clear, standardized procedures and operating instructions for production personnel.
- Develop, maintain, and continuously improve:
- Standard Operating Procedures (SOPs)
- Work Instructions
- Job Aids
- Visual Training Guides
- Process Documentation
- Facilitate classroom training, hands-on workshops, and shop-floor coaching sessions for operators, production leads, and supervisors.
- Evaluate training effectiveness through operational performance metrics, adoption indicators, employee feedback, and system utilization data.
- Establish scalable train-the-trainer programs and knowledge-transfer processes that support long-term organizational capability.
Shop Floor Support, Adoption & Change Leadership
- Serve as the primary operational liaison during ERP deployments, production system transitions, and post-implementation stabilization periods.
- Provide leadership and guidance to manufacturing teams during system go-live and adoption phases.
- Monitor system usage and operational compliance, proactively addressing issues that impact productivity, quality, or execution.
- Coach employees and supervisors on proper system utilization and adherence to standardized processes.
- Identify recurring operational issues, determine root causes, and recommend corrective actions that improve both current performance and future implementation readiness.
- Coordinate issue resolution efforts with ERP leaders, IT teams, engineering, and operational stakeholders.
- Support operational audits, process reviews, and compliance initiatives related to ERP utilization and manufacturing standards.
Continuous Improvement, Analytics & Business Process Optimization
- Analyze operational data, system performance metrics, and employee feedback to identify opportunities for process improvement and business optimization.
- Recommend and implement enhancements that improve system usability, workforce adoption, accuracy, efficiency, and productivity.
- Partner with cross-functional stakeholders to standardize best practices, operational procedures, and scalable manufacturing processes.
- Support the development of performance dashboards, adoption metrics, and visual management tools used to evaluate ERP effectiveness.
- Lead continuous improvement initiatives leveraging ERP capabilities to reduce waste, minimize errors, enhance quality, and improve operational consistency.
- Support change-management strategies, communication plans, readiness assessments, and adoption initiatives across manufacturing operations.
- Ensure compliance with company safety standards, quality requirements, and operational policies while promoting a culture of accountability and continuous improvement.
Additional Responsibilities & Miscellaneous
- Perform other duties as assigned to support Manufacturing Operations and corporate objectives.
Qualifications
Required Qualifications
- Bachelor's degree in Manufacturing, Operations Management, Industrial Technology, Engineering, Supply Chain, Business, or a related field; equivalent combination of education and manufacturing experience may be considered.
- Five (5) or more years of progressive experience in manufacturing, production operations, process improvement, ERP implementation, operational excellence, or related environments.
- Demonstrated experience leading training, workforce enablement, change-management, or operational improvement initiatives.
- Experience working with ERP systems, MES platforms, production technologies, digital work instructions, quality systems, or similar manufacturing technologies.
- Proven ability to independently analyze operational challenges, develop solutions, and influence organizational adoption of new systems and processes.
- Strong presentation, facilitation, coaching, and communication skills.
Preferred Qualifications
- Experience supporting ERP implementation, manufacturing transformation, or digital manufacturing initiatives.
- Knowledge of Lean Manufacturing, Continuous Improvement, Six Sigma, or Operational Excellence methodologies.
- Experience developing SOPs, training programs, and workforce competency frameworks.
- Experience supporting multi-site manufacturing standardization efforts.
- SAP manufacturing experience preferred.
Compensation and Benefits
Reports ToBusiness Operations & ERP Admin
Compensation
The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state.
This is a full-time position with competitive pay and benefits.
- Base: $40.00 - $45.00per hour
- Total Compensation:
- Equity: This role is not eligible for equity opportunities, awards or grants.
Benefits
At UDHG, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
- Medical, Dental and Vision plans with leading national providers
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
- Voluntary Life and Accidental Death & Dismemberment (AD&D)
- Critical illness, Hospital Indemnity, Accident Coverage
- Legal Insurance Plan
- Paid Time Off (PTO) & Paid Company Holidays
- 401(k) plan with generous company match
Statements
Equal Opportunity Employer
Unified Door and Hardware Group is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at [email protected].
Posting Period
This job will be posted for at least 5 days, starting on the initial post date reflected above.