How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $99,000.00 - $150,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

JOB DESCRIPTION
The Epic Resolute Hospital Billing Analyst II is responsible for configuring, supporting, and maintaining the hospital’s EMR and billing applications to ensure accurate and efficient claims processing, payment posting, and revenue cycle operations.

Key responsibilities include designing, building, testing, and implementing solutions within the Epic Resolute Hospital Billing application and its functionality such as Single Billing Office (SBO), Claims and Remittance, Charge Router, Patient Statements, and related modules.

This position requires strong analytical and problem-solving skills, attention to detail, and the ability to manage multiple priorities. Participation in an on-call rotation and occasional evening or weekend support may be required.



YEARS OF EXPERIENCE REQUIRED
Requires minimum of 2 years of relevant experience with 2+ years of IT implementation and/or support experience.

YEARS OF EXPERIENCE PREFERRED
At least one year of application experience. Healthcare experience desirable. 3+ Very good oral, written communication and follow-up skills. Very good interpersonal relationship skills. Very good desktop tool usage including Word, Excel, Visio, and PowerPoint. self-motivated, Detail oriented, problem solver. Self-sufficient; able to manage time effectively. Participation in at least one full implementation lifecycle. Good SharePoint usage.

PHYSICAL WORKING CONDITIONS
Sitting in a comfortable position with frequent opportunity to move about Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions.

ENVIRONMENTAL WORKING CONDITIONS
Comfortable indoor area Located in a comfortable indoor area. Examples: executive, management and secretarial positions.

HAZARDS OSHA
Category 3 Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.

POSITION & UNIT ACCOUNTABILITIES

• Develops/Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling.
• Upholds Standards/Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans.
• Upholds Standards/Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts.
• Upholds Standards/Expectations of HSS Staff - Resolves payor issues Followsup and resolving payment issues with Insurance Payors.
• Upholds Standards/Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors.
• Upholds Standards/Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings.
• Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items.
• Upholds Standards/Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues.
• Upholds Standards/Expectations of HSS Staff - Attendance Maintains satisfactory attendance record.
• Upholds Standards/Expectations of HSS Staff - Maintains punctuality Reports for duty punctually.
• Upholds Standards/Expectations of HSS Staff - Adjusts to change Adjusts to changing situations and work assignments.

EDUCATION REQUIRED
BA/BS required, preferably in Information Technology, Computer Science, Healthcare Administration, or a related field.

EDUCATION PREFERRED
Master’s degree in information technology, Computer Science, Healthcare Administration, or a related field preferred.

CERTIFICATIONS/ACCREDIDATIONS/LICENSURE REQUIRED
Epic Resolute Hospital Billing/SBO
Epic Resolute Professional Billing
Epic Claims/Remittance

CERTIFICATIONS/ACCREDIDATIONS/LICENSURE PREFERRED
Must have experience with charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.

• Strong interpersonal relationship skills
• Demonstrated ability in adherence to process standards around documentation and workflow design.
• Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans.
• Driven to expand on current healthcare IT knowledge and expertise.
• Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.
• Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.
• Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint.

SKILLS REQUIRED
Participation in at least one full implementation lifecycle. Good SharePoint usage.

Build experience with charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.Participation in at least one full implementation lifecycle. Good SharePoint usage.

SKILLS PREFERRED

Build experience with charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.