Enterprise Service Configuration Manager (CMDB)

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Role Summary An established people leader who leads a larger team of engineers possibly including managers. Delivers work for defined domains and expands scope and feature sets for those areas. Collaborates with management and product to balance the needs of the teams' wellbeing, features, system maintenance and operation. Experience 8+ years for Bachelor's 6+ years for Master's People Management 3+ years Education • Recruits at least 5 engineers to own team. • Performance manages at least 3 individual contributors. • Executes capacity planning/allocation of +10 team size. • Manages individuals in different locations. Bachelor's or Master's or equivalent experience Functional/ Technical Skills • Is strong in multiple technologies or languages. • Justifies technology choices to technical and non-technical observers. • Responsible for multiple technical domains. • Makes well defined technology choices. • Mentors team members. • Works with multiple teams. • Rewards and recognizes multiple teams. • Mentors individual contributors as well as managers on team. • Defines team goals and how they fit a business need across multiple teams working together. • Delivers solutions to business problems spanning teams. • Delivers and influences the product roadmap, working in collaboration with product team. • Successfully conducts day-to-day work and solves complex issues in own specific technical engineering area. • Serves as a guide to others by sharing and helping junior associates in their duties. • Facilitates collaboration with different stakeholders with varied perspectives to develop effective solutions to issues. • Strives for optimum organizational efficiency by applying systems thinking across boundaries and making recommendations about policies/ processes. • Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made. • Breaks down complex information (e.g., legal, operational risk, and regulatory data) into understandable terminology and actionable concepts. • Uses technical knowledge and expertise to generate comprehendible, broadly-applicable communications based on new and non-typical data. • Designs differentiated technical communications (content focus, style, presentation, etc.) for various internal and external audiences based on an understanding of their differing levels of familiarity with technical language. • Reviews the skill and expertise requirements to accomplish team goals and identifies staffing and talent resources to fill project roles. • Develops action plans for optimal resource utilization and manages financial/material resource usage among team. • Encourages others to assess the potential impact of resource decisions related to efficiency and cost reduction. • Establishes working relationships with stakeholders and builds rapport to become a trusted advisor. • Identifies strategic issues and raises questions to help customers explore and understand their wider business challenges. • Utilizes thorough understanding of current business processes and challenges to recommend and match solutions to meet unique business needs and achieve objectives. • Recognizes and stays apprised of emerging technology trends and best practices that could potentially benefit the organization. • Extends outside of direct organization and collaborates with peers across the organization. • Partners with the business to have a clear understanding of how the technology stack is tied to business outcomes and the bottom line. • Recognizes staff potential and guides employees in developing skills by recommending appropriate training and sources of information. • Creates environment for team effectiveness, where strengths are known and built upon and learning is shared to build capacity. • Shares domain and industry knowledge between cross-functional teams. • Seeks mentorship opportunities for direct reports. • Obtains resources needed to reach individual and team goals. • Prioritizes team morale and productivity, celebrating team accomplishments. • Promotes collaboration among team members. • Encourages others to cooperate and coordinate efforts. • Attracts and selects diverse and high-caliber talent. • Develops product phase-out planning in line with the product roadmap. • Determines different phase milestones and priorities in collaboration with product management peers.

Accommodation requests

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About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is .

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.