Cloud Infrastructure & Platform Services
• Microsoft 365, Azure, Entra ID (Azure AD), Intune, and Exchange Online environments.
• Architect and manage AWS cloud infrastructure, security, networking, and cost optimization.
• Design and support enterprise networking including LAN/WAN, VPN, firewalls, wireless, and SD-WAN.
• Administer VoIP and telephony solutions including AudioCodes, SIP, and carrier services.
• Implement infrastructure automation using Terraform, PowerShell, and CI/CD practices.
• Drive cloud security, compliance, disaster recovery, and business continuity initiatives.
• Vendor management, and infrastructure strategy.
• Support and administer Azure services where applicable.
• Implement highly available, resilient, and scalable cloud architectures.
• Optimize cloud performance, availability, security, and cost management.
Enterprise Network Infrastructure
• Manage LAN, WAN, SD-WAN, wireless, VPN, firewall, DNS, DHCP, and network security services.
• Manage cloud networking, connectivity, VPNs, transit gateways, routing, and hybrid-cloud integrations.
• Monitor network performance and capacity.
• Troubleshoot complex connectivity and performance issues.
• Manage network redundancy, failover, and disaster recovery capabilities.
• Work closely with security teams to implement network segmentation and security controls.
Microsoft Platform Administration
• Administer and support Microsoft 365 services, including:
• Manage tenant configuration, governance, lifecycle management, and security policies.
• Support email security, retention, compliance, and messaging infrastructure.
• Lead Microsoft platform upgrades, migrations, and optimization initiatives.
• Implement identity governance and conditional access policies.
Unified Communications & Telephony
• Administer enterprise voice and communication platforms.
• Support Microsoft Teams Phone and integrated telephony services.
• Coordinate with telecommunications providers and vendors.
• Ensure platform reliability, service quality, and business continuity.
Identity, Security & Compliance
• Implement and maintain Identity and Access Management (IAM) solutions.
• Support single sign-on (SSO), MFA, conditional access, privileged access management, and zero-trust initiatives.
• Partner with cybersecurity teams on vulnerability remediation and security monitoring.
• Ensure compliance with security, privacy, and governance standards.
• Participate in audits, disaster recovery testing, and security reviews.
Automation & Operational Excellence
• Automate infrastructure provisioning, monitoring, patching, and operational workflows.
• Develop scripts using PowerShell, Python, and Bash.
• Build and maintain CI/CD pipelines supporting infrastructure and platform deployments.
• Implement observability, logging, monitoring, and alerting solutions.
• Drive continuous improvement initiatives to reduce operational overhead.
Education
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Equivalent combination of education and relevant experience will be considered.
Experience
• 7-10 years of progressive experience in enterprise infrastructure, cloud engineering, systems administration, or platform operations.
• Minimum 5 years of hands-on AWS administration and engineering experience.
• Experience managing complex enterprise environments supporting multiple business-critical platforms.
Preferred Certifications
• AWS Solutions Architect Professional
• AWS SysOps Administrator
• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft 365 Enterprise Administrator Expert
• Microsoft Teams Administrator Associate
• CDNP/CCIE
• ITIL Foundation