English to Ukrainian Review Lead for UI, Marketing & Product Content

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an English to Ukrainian Review Lead for UI, Marketing & Product Content based in Austria.

This freelance opportunity is ideal for an experienced Ukrainian linguist with a strong background in localization quality assurance and language quality governance. You’ll serve as the primary linguistic quality expert for a major global technology client, ensuring consistent standards across user interfaces, marketing, product, legal, informational, and support content. Working closely with reviewers, post-editors, and client stakeholders, you’ll translate quality expectations into practical guidance and measurable improvements. You’ll lead calibration activities, coach linguists, manage escalations, and ensure arbitration decisions are evidence-based and aligned with client expectations. With approximately 24 hours of work per month, this remote engagement offers ongoing collaboration with global teams on high-visibility technology products. You’ll also contribute to continuous improvement by identifying recurring quality issues and strengthening localization practices across the language community.

• Own localization quality standards: Define and maintain a shared understanding of quality expectations for English-to-Ukrainian content across UI, marketing, product, informational, legal, and support materials.

• Analyze client requirements: Review style guide and glossary updates, assess their impact on content types and quality categories, and document changes and evolving expectations.

• Monitor client feedback: Track corrections, feedback, and decisions from the client’s Language Manager during calibration sessions and quality discussions to ensure practical expectations are reflected in daily work.

• Drive community alignment: Organize regular alignment roundtables and publish monthly quality reports covering performance, priority improvement areas, style guide updates, recurring errors, and arbitration outcomes.

• Coach and develop reviewers: Provide individualized feedback using specific examples, conduct shadowing sessions, and deliver targeted training based on real quality and alignment data.

• Improve linguistic standards: Identify recurring justification patterns and quality issues, develop evidence-based style guide proposals, and share cross-locale insights with the quality management team.

• Manage client communication: Act as the primary linguistic point of contact for the client’s Language Manager, handling clarifications, quality discussions, escalations, and expectation tracking.

• Oversee arbitration quality: Ensure that all arbitration cases submitted to the client are valid, well-documented, and supported by clear evidence.

• Monitor quality performance: Take ownership of the locale’s review service score, including RQE audit results and alignment performance, while tracking error concentrations, severity trends, and consistency.

• Support continuous improvement: Reduce recurring quality discrepancies, strengthen collaboration between reviewers and post-editors, and improve alignment with client standards over time.

Requirements

• Relevant experience: Three to five or more years of experience in Localization Quality Assurance (LQA), senior language leadership, quality governance, or a closely related role.

• Client and stakeholder management: Demonstrated experience serving as the primary point of contact for client Language Managers, managing formal arbitration and escalation processes, and resolving linguistic disagreements professionally.

• Localization quality expertise: Strong practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, severity mapping, and quality audit methodologies.

• Style guide analysis: Ability to interpret style guide and glossary changes, identify implicit client expectations, and apply appropriate quality tolerances across different content types, such as marketing, legal, and UI.

• Coaching and facilitation: Hands-on experience delivering one-to-one reviewer coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Analytical skills: Ability to identify error patterns, monitor severity drift and alignment scores, interpret quality data, and turn recurring issues into actionable improvements.

• Language proficiency: Native-level Ukrainian and professional-level English, with excellent written communication and linguistic judgment in both languages.

• Communication and conflict resolution: Strong facilitation, negotiation, stakeholder management, and evidence-based decision-making skills.

• Preferred experience: Previous involvement in major technology localization programs and familiarity with calibration or alignment tools.

• Location eligibility: Must be physically located in an approved country. Poland is an eligible location.

• Onboarding requirements: Successful candidates must complete a background check and use the dedicated device provided for project work.

Benefits

• Fully remote freelance work: Work from an approved country without the need to commute to an office.

• Flexible, limited monthly commitment: Approximately 24 hours of work per month, suitable for professionals seeking a part-time project engagement.

• Long-term collaboration: Opportunity to build an ongoing professional partnership with global teams working on high-visibility technology products.

• Steady project volume: An established scope of work designed to support continued engagement.

• Comprehensive onboarding: Access to onboarding support and guidance to help you understand project expectations and workflows.

• Ongoing training: Opportunities to strengthen localization quality, linguistic governance, and review practices.

• Established linguistic resources: Access to existing language resources and quality frameworks to support consistent delivery.

• Dedicated project device: A device will be provided for project-related work.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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