Engineering Site Support and Sales
Copper State Bolt & Nut Co. · Phoenix, AZ, USA ·
- Category
- Sales
Copper State Bolt & Nut Co. has been a trusted name since 1972, known for our unwavering commitment to excellence. As a family and women-owned business, we serve over 16,000 customers worldwide through 30+ facilities. Our dedication to quality fosters strong partnerships with customers and suppliers. While fasteners are our foundation, we also provide construction products, industrial supplies, safety items, and more. With over 50 years of experience, we continue to strive to be first choice for our employees, first choice for our customers, and first choice for our suppliers.
Copper State Bolt & Nut Co. is seeking a hands-on, multidisciplinary Engineer to support our cutting-edge BoltSense technology and deliver real-time solutions to industrial customers. This role blends mechanical engineering, technical field service, and technical sales, offering the opportunity to grow in a dynamic and globally connected environment.
Key Responsibilities:
- Learn and apply bolting fundamentals to solve real-world challenges
- Provide on-site support (35–50%) for installation, calibration, and troubleshooting
- Collaborate with customers to develop and implement bolting solutions
- Represent the company at trade shows and customer sites globally
- Communicate technical insights clearly to end users and OEMs
- Identify and implement process improvements in field and manufacturing environments
- Maintain detailed technical documentation, SOPs, and process manuals
- Assist in training a growing team of site support technicians
- Off-hour availability via phone for critical customer support if needed
Qualifications:
- Hands-on industry experience, preferably in mining or mechanical systems
- Strong written and verbal communication skills
- U.S. Passport or ability to obtain one; ability to travel internationally
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Word and Excel
- Interest or experience in technical sales and customer engagement
Preferred Qaulifications:
- Degree in Mechanical, Industrial, or Manufacturing Engineering
- Bi-lingual in Spanish
- This is a high-impact, growth-oriented position ideal for an engineer who thrives in the field and wants to develop across technical, commercial, and leadership domains.
Decision/Information Sharing and Communication
- Maintain strict confidentiality regarding proprietary information including trade secrets, inventions, technology, business plans, financial data, customer lists, marketing strategies, and additional sensitive information.
- Effectively communicate, support, drive and enforce Copper State’s stance on productivity, policies, procedures, goals, strategic objectives, and plans.
- Legal, Insurance or Certification Requirements
- Background check: credit and criminal
- Non-Solicitation/Non-Disclosure agreement
Physical requirements
- This position requires stamina to work extended hours and maintain focus while traveling.
- Agility and mobility to navigate through challenging environments.