Employment Agent / Recruitment Consultant

Job Description

As an Employment Agent, you will manage the end-to-end recruitment and placement process, provide professional consultation to clients, and coordinate work permit documentation while ensuring compliance with Singapore employment regulations.

Key Responsibilities

• Conduct consultations with employers to understand their hiring requirements.
• Recommend suitable domestic helpers and foreign workers based on clients' needs.
• Coordinate candidate interviews and placement arrangements.
• Prepare and process employment documentation, including Work Permit applications, renewals, transfers, and cancellations.
• Liaise with overseas recruitment partners and local stakeholders.
• Maintain accurate candidate and employer records using CRM and recruitment systems.
• Follow up after placement to ensure successful onboarding and customer satisfaction.
• Build long-term client relationships and generate repeat business and referrals.
• Ensure recruitment activities comply with MOM regulations and company policies.

Requirements

Minimum Qualifications

• Diploma or equivalent qualification.
• At least 1 year of experience in recruitment, employment agency, sales, customer service, or a related field is preferred.
• Candidates without direct experience are welcome to apply as training will be provided.

Preferred Skills

• Recruitment and Talent Acquisition
• Customer Relationship Management
• Sales and Business Development
• Interview Coordination
• Documentation Management
• Administrative Support
• Communication and Negotiation
• Problem Solving
• Time Management
• Microsoft Office (Word, Excel, Outlook)

Knowledge

• Basic understanding of Singapore MOM employment regulations is advantageous.
• Familiarity with Work Permit processes is a plus.