Employee Relationship Manager

As Employer Relationship Manager, you will manage and grow a pipeline of employer partners, developing strong relationships that lead to long-term programme engagement.

Working towards growth targets, you will identify and secure new public sector and not-for-profit organisations, create compelling partnership proposals, and collaborate with internal teams to strengthen and enhance the employer offer.

• Identify, approach and secure new employer partners for the programme.
• Build and maintain a high-quality pipeline of prospective partners to support continued growth.
• Deliver engaging presentations that effectively communicate the programme's vision, impact and benefits.
• Develop and present tailored partnership proposals that address employer needs and objectives.
• Contribute to the ongoing development of the employer offer, identifying innovative ways to increase engagement and long-term commitment.
• Work collaboratively with internal teams to maximise opportunities and ensure partners understand the full range of services available.

You will be a proactive and ambitious professional with a proven ability to build strong relationships and deliver results.

Essential Experience and Skills

• Proven track record of meeting and exceeding challenging sales, business development or partnership targets.
• Experience in account management, relationship management and securing new business or partnerships.
• Demonstrable success in delivering high levels of customer satisfaction, retention and service quality.
• Experience tailoring communications for a range of audiences and stakeholders.
• Confident presenter with experience speaking to diverse audiences.
• Excellent communication, influencing and negotiation skills.
• Strong relationship-building and stakeholder management abilities.
• Results-driven, resilient and highly motivated.
• Ability to thrive in a fast-paced environment and manage competing priorities.
• Strong understanding of how marketing can support business growth and engagement.
• Commitment to equality, diversity and inclusion.
• Willingness to travel and stay overnight when required.

• Experience using Microsoft Dynamics or a similar CRM system.
• Knowledge of disability inclusion, diversity and inclusion, graduate recruitment or employment programmes.
• Experience working with public sector, charitable or not-for-profit organisations.

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us [email protected] to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.