Employee Experience Coordinator - Onboarding & Talent Acquisition

The Employee Experience Coordinator – Onboarding & Talent Acquisition team member will lead the end-to-end onboarding experience for newly hired team members, ensuring a welcoming, compliant, and role-ready transition from offer acceptance through the first 90 days of employment. This role designs and delivers a consistent, inclusive onboarding journey that builds connection, clarity, and confidence for new team members while enabling managers and teams to support successful ramp-up. The role also collects and analyzes new hire feedback, monitors onboarding health metrics, identifies experience gaps, and drives continuous improvements across communications, tools, and stakeholder processes to enhance engagement and retention.

This position also supports full-cycle talent acquisition for assigned requisitions to ensure a steady pipeline and timely hiring. Responsibilities may include sourcing, resume screening, candidate communication, coordinating and/or participating in interviews, offer support, and accurate candidate/new hire recordkeeping.

Onboarding

• Develop, update, and maintain onboarding and materials, presentations, guides, and resource hubs to support new hires and managers.
• Own and continuously improve the new hire employee experience, ensuring onboarding is welcoming, inclusive, and consistent across roles, programs, and locations.
• Design and maintain a structured onboarding journey from offer acceptance through early tenure (e.g., first 30–90 days), with clear milestones and expectations.
• Proactively identifying and resolving onboarding friction points that impact engagement, confidence, or readiness.
• Collect, analyze, and act on new hire feedback (e.g., surveys, check-ins, issue trends) to drive data informed improvements to onboarding processes, communications, and materials.
• Deliver or support orientation sessions (group or individual), ensuring accurate, role appropriate, and engaging content.
• Assign, track, and monitor required training and compliance activities, ensuring timely completion and escalation of issues as needed.
• Partner closely with IT, hiring managers, program leadership, and HR colleagues to ensure day one readiness and smooth handoffs throughout the onboarding process.
• Provide tools, templates, and guidance to help managers deliver consistent and effective onboarding experience.
• Partner with managers to support connection, belonging, and role clarity, including guidance on welcome practices, early check ins, and onboarding expectations.
• Manage preboarding activities to ensure new hires are prepared prior to Day One and reduce first day barriers.
• Processes new hire paperwork with newly hired team members, ensuring that all paperwork including credentialing, CAQH, NPI, payroll training, demographic and all other required paperwork is completed.
• Sets new hires up in LMS, and all applicable EHR Systems and adds credentials to EHR as appropriate applicable People Assist and/or inquiries within departmental timeframes.
• Develop and supports training such as annual refresher training and tests to measure progress and evaluate effectiveness.

Talent Acquisition

• Actively supports talent acquisition at all levels by sourcing candidates and screening incoming applications and resumes, networking, referrals, career fairs, colleges/universities, EM Open Houses/Job Fairs, warm calling and any other creative tactics relevant to achieving key staffing objectives outlined.
• Provides a high level of customer service and effectively guides EM Hiring Managers through the selection and hiring process. Ensure that timely follow-up is maintained during all steps in the acquisition process. Works with the Talent Acquisition Manager and Hiring Manager to identify and highlight for candidates the value proposition associated with EM and the specific position being sourced.
• Develops and maintains positive and productive relationships with candidates and hiring managers, ensuring their successful navigation of the EM interview and hiring process. Provides information as needed and answers questions within 1 business day.
• Initiates contact with potential external candidates, conducting preliminary screening (phone, email or in person depending on the role), and evaluates information obtained against position requirements. Highlights highly qualified candidates for Hiring Managers, providing interview notes and other relevant information as appropriate.
• Reviews internal EM candidates to ensure minimum qualifications are met and secures relevant employment history, attendance and other information documenting “good standing” and provides it to Hiring Managers for consideration.
• Effectively communicates with candidates who do not meet position qualifications and redirects them to other opportunities as applicable. Assists with scheduling interviews, participates with onsite interviews as requested, and ensures the timely processing of all employment-related activities for applicant tracking purposes, including EEO reporting.
• Effectively supports the selection of final candidates, conducts background, reference and employment verification checks, collaborates with Hiring Manager and Talent Acquisition Manager to determine pay rate, works collaboratively with Hiring Manager to extend conditional job offer, submits formal job offer letter, and initiates the onboarding process of candidates selected for employment.

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits:

• Low-cost Dental/Health/Vision insurance
• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Generous 401K retirement plan
• Paid Leave Options
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance