Ecommerce Manager
mdlz · Santa Fé, Mexico ·
- Employment
- Full time
- Category
- Management
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You provide compelling insights and engage with customers and key account teams. You identify and track category opportunities that support growth or defend risk and apply your insights for category, shopper, and consumer metrics when analyzing and translating data sources.
How you will contribute
You will:
- Responsible for the development and execution of selling programs related to their assigned Category's innovation, distribution, merchandising, and promotional plans
- Key linkage between the Customer Business Teams (CBTs) and the Category Innovation, Marketing and Equity teams to ensure that our strategies and tactics are aligned to the needs of our Customers
- Responsible for building category and customer plans for the assigned Category, working collaboratively with Category teams, Insights, and Customer Business Teams (CBTs)
- Be seen as the Category expert internally and create compelling, actionable & measurable category plans
- Provide thought leadership internally & externally around brand & category initiatives (promotional strategy / budget planning)
- Leading delivery of category dashboard / fundamentals and recommending corrective actions to ensure targets are met
- Ongoing assessment of critical baseline volume opportunities / risks and lead initiatives to optimize category performance
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Category development, key accounts and market insight analysis and delivering growth through category leadership
- Having a future-focused mindset, demonstrating curiosity about industry trends, digital solutions and innovation for consumers and translating opportunities into business plans
- Delivering strategic plans, measuring and monitoring results, and making recommendations to achieve growth targets
- Influence stakeholders and interacting effectively with others, with the courage and resilience to hold an alternative point of view
- Analytical skills and business acumen
- Proven experience in the fast-moving consumer goods field is a distinct advantage
More about this role
Lead and accelerate the ecommerce strategy across key retail partners, driving profitable online revenue growth for Mondelēz brands. This role acts as the bridge between commercial, marketing, and digital teams to ensure best-in-class execution on retailer digital shelves and omnichannel environments
What you need to know about this position:
- Develop and execute the ecommerce commercial plan across priority retailer platforms (e.g., Walmart, Chedraui, Soriana, Amazon Retail, Mercado Libre, Cornershop, Rappi).
- Define and manage Joint Business Plans (JBPs) with retail partners for the digital channel.
- Own the relationship with retailer ecommerce teams, negotiating visibility, promotions, and digital activations.
- Ensure optimal product content, images, pricing, and availability across all retailer platforms (digital shelf excellence).
- Track and analyze ecommerce performance metrics: traffic, conversion, average order value, share of digital shelf, and ROI on digital investments.
- Leverage data and insights tools (e.g., Nielsen, Profitero, Stackline, retailer analytics) to identify growth opportunities and course-correct.
- Partner with Trade Marketing, Brand Marketing, Supply Chain, and Finance to align ecommerce plans with broader commercial and brand strategies.
- Collaborate with Shopper Marketing to develop digital-first shopper activations.
- Identify and pilot new digital commerce capabilities (retail media, live commerce, social commerce integrations).
- Share best practices across markets and contribute to the regional ecommerce playbook
Education / Certifications:
Bachelor's degree in Business Administration, Marketing, Digital Marketing, Engineering, or a related field.
MBA or postgraduate studies in Digital Business / Ecommerce (preferred).
Job specific requirements:
- 5 to 8 years of experience in ecommerce, digital commerce, or key account management with a strong digital component.
- Proven track record managing ecommerce operations with major retailers (brick-and-click and pure players).
- Experience in the CPG / FMCG industry strongly preferred.
- Hands-on experience with retail media networks and digital trade investment
- Proficiency in ecommerce analytics platforms (Profitero, Stackline, Comercia, or similar).
- Strong command of retailer portals and advertising platforms (Walmart Connect, Amazon Ads, Mercado Ads, etc.).
- Advanced Excel and data analysis skills; familiarity with BI tools is a plus.
- Knowledge of SEO/SEM principles applied to retail search.
Work schedule: Full time


No Relocation support availableBusiness Unit Summary
Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.