Ecommerce Key Account Manager

[Job Description]

B2B2C strategy

▪ Plan and execute effective eCommerce strategies

▪ Proceed and implement sales programs designed to improve sales volume achievement

▪ Proceed and implement the eBusiness model

▪ Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms

Account Management

▪ Daily operation of order, shipping, billing to optimize customer operation experience.

▪ Collaborative forecasting

▪ Customer complaint

▪ Ensure correct reconciliation and rebate calculation and related financial figures

▪ Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms

▪ Maintain and develop close relationship with responsible eCommerce platforms

Reporting

▪ Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making

▪ Regular monthly and milestone reporting, following the defined timing, content, and quality requirements.

▪ Follow the company standard reporting requirement to provide inputs on time with right quality.

Project Management

▪ Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors.

▪ Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods.

▪ Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target

▪ Be able to inspire cooperation and coach the junior team members to achieve the business goal

▪ Any ad hoc project assigned by management team

Team Management

▪ Set clear vision and goals for the team to ensure target achievement

▪ Engaging and motivating the team to achieve a high involvement in the day-to-day operations

▪ Team developing & regular performance review

Collaboration

▪ Balance the development with other channels

▪ Encourage the cooperation with multifunction

Others

▪ Other ad hoc tasks assigned by supervisor

▪ Other Project initiation and implementation

[Job Description]

B2B2C strategy

▪ Plan and execute effective eCommerce strategies

▪ Proceed and implement sales programs designed to improve sales volume achievement

▪ Proceed and implement the eBusiness model

▪ Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms

Account Management

▪ Daily operation of order, shipping, billing to optimize customer operation experience.

▪ Collaborative forecasting

▪ Customer complaint

▪ Ensure correct reconciliation and rebate calculation and related financial figures

▪ Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms

▪ Maintain and develop close relationship with responsible eCommerce platforms

Reporting

▪ Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making

▪ Regular monthly and milestone reporting, following the defined timing, content, and quality requirements.

▪ Follow the company standard reporting requirement to provide inputs on time with right quality.

Project Management

▪ Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors.

▪ Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods.

▪ Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target

▪ Be able to inspire cooperation and coach the junior team members to achieve the business goal

▪ Any ad hoc project assigned by management team

Team Management

▪ Set clear vision and goals for the team to ensure target achievement

▪ Engaging and motivating the team to achieve a high involvement in the day-to-day operations

▪ Team developing & regular performance review

Collaboration

▪ Balance the development with other channels

▪ Encourage the cooperation with multifunction

Others

▪ Other ad hoc tasks assigned by supervisor

▪ Other Project initiation and implementation

▪ College degree or equivalent preferably marketing or commercial or Engineering background

▪ Good in English and communication

▪ Experience in managing EC stores and conducting business

▪ 5 years working experience on channel & e-business with multi-national company is a plus, within Auto industry is a plus

▪ Vendor management experience with advanced supply chain management knowledge is a plus

▪ Process experience of retail operation

▪ Advanced experience in cooperation with external customers and vendors

▪ Team working experience

Ready to drive with Continental? Take the first step and fill in the online application.