E-Commerce & Marketing Coordinator (12-Month Fixed Term Contract)

About the Role

We are looking for an E-Commerce and Marketing Coordinator to join our Charleville team on a 12-month fixed term contract. This role will support the day-to-day running of our online platforms and marketing activity, helping to keep product information accurate, manage digital content, support promotional campaigns, and deliver a positive customer experience across our online and in-store channels.

What will I be doing?

• Website Administration: Maintain and update product catalogues (images, descriptions, pricing).
• Marketing Support: Assist with email marketing, content updates, and promotional campaigns (instore & online).
• Traditional and digital content creation, video editing and graphic design.
• Data Maintenance: Maintaining accurate data on purchasing systems.
• Analytics: Track website performance and social media metrics to provide insights. SEO and competitor analysis.
• Customer Experience: Respond to queries, handle reviews, and manage customer service interactions.
• Ad hoc administrative duties as required.

What do I need to be successful?

At Kinisla, we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment.

These include:

• Previous experience in a similar e-commerce, digital marketing, or administrative role advantageous, but not essential as full training will be provided.
• Excellent communication skills for handling customer support and internal team tasks.
• Proficient in Microsoft Office (Excel, Word), experience with ERP/purchasing systems.
• Strong organizational and task prioritization skills essential.
• Knowledge of Shopify or other eCommerce platforms.
• Understanding of SEO best practices and keyword research.
• Familiarity with Meta Business Manager and Google Ads.
• Experience using Canva, Adobe Creative Suite or equivalent design software.
• Third Level qualification in business/marketing desirable.

What will I get in return?

At Kinisla, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to.

We also offer:

• 25 days annual leave (excluding bank holidays)
• Health Care
• Matched pension scheme
• Benefits platform offering discounts and cashback on major retailers.

About Kinisla

Kinisla is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers.

Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kinisla is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.

Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.

Globally, Kinisla employs over 1,700 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.

Get in touch today!

At Kinisla, we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally.

Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kinisla and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.

Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kinisla terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kinisla Hiring Managers.