DTC eCommerce Operations Manager

💰 $2,000–$3,500 USD/month | Exceptional candidates up to $10,000/month
🌎 Remote | LATAM, Philippines, or Europe | Full-time
⭐ 3+ years DTC/eCommerce operations experience
🔒 Exclusive commitment required

About the Opportunity

A fast-growing DTC health & wellness eCommerce company is looking for an experienced Operations Manager to bring structure, improve processes, and help scale the business.

This is a high-ownership, generalist operations role for someone who can work across teams, identify problems, build solutions, and keep the business organized as it grows.

What You’ll Do

• Own and improve day-to-day business operations.

• Build, document, and implement SOPs and workflows.

• Create processes and documentation in Notion.

• Coordinate supply chain, logistics, 3PL, fulfillment, and Customer Service.

• Identify operational bottlenecks and implement solutions.

• Coordinate cross-functional projects and priorities.

• Support recruiting, interviewing, and employee onboarding.

• Ensure employees have the systems and access needed to perform their roles.

• Provide operational reporting to executives.

• Build structure and accountability across departments.

What We’re Looking For

• 3+ years managing operations for a DTC/eCommerce brand.

• Proven experience creating and implementing SOPs and operational systems.

• Strong eCommerce management experience.

• Highly organized with excellent project and process management skills.

• Comfortable managing multiple priorities in a fast-paced environment.

• Proactive problem-solver who works well independently.

• Strong ownership mentality—you identify problems and solve them.

• Able to commit exclusively to the company.

Strong Plus

Experience working inside a scaled DTC brand across multiple functions, including operations, project management, hiring, customer service, fulfillment, supply chain, and reporting.

Previous ownership or management of a direct-response eCommerce brand generating approximately $2M–$5M+ per month, particularly in the supplement space, is highly relevant.

Key Skills

DTC eCommerce • Operations Management • SOP Development • Process Improvement • Supply Chain • Logistics • 3PL • Fulfillment • Project Management • Recruiting • Onboarding • Customer Service Operations • Executive Reporting • Notion

Compensation & Details

• $2,000–$3,500 USD/month

• Compensation is negotiable based on experience

• Exceptional candidates may be considered for up to $10,000 USD/month

• Full-time, remote

• Candidates in LATAM, the Philippines, and Europe

• Exclusive commitment required

Ready to take ownership of eCommerce operations and help scale a fast-growing DTC brand? Apply today!