Draw Support III

JOB TITLE: Draw Support III

DEPARTMENT: Draw Support

REPORTS TO: Risk and Draw Support Services Manager

SUMMARY:

Construction lenders depend on this role to serve as a liaison between the lender, builder, and borrower, ensuring that projects remain on schedule and within budget. In this position, you will oversee and manage multiple complex construction projects alongside various lenders. Given the diverse nature of construction projects and lender policies, the Draw Support role requires the ability to identify specific needs and assignments while exercising sound judgment in executing them.

PRIMARY DUTIES:

• Manage a pipeline of up to 200 loan files at a Draw Support III level within 60 days from the start date
• Ensure construction budgets are set up correctly and align with project specifications
• Complete loan file setup tasks to activate the file in the Land Gorilla system
• Complete welcome calls with the Borrower, Builder, and Client, demonstrating the portal, setting draw expectations, and discussing roles and responsibilities
• Review submitted draw and change order requests and collect supporting documents
• Ensure inspections and title update orders are placed within the Land Gorilla operating system
• Order title endorsements from the Clients’ Title Companies
• Prepare and review the required draw and lien waiver documents for signatures and accuracy
• Approve or deny draw and change order requests, or other specific requests
• Prepare draw recommendations for the Clients to review, requested draws, and release the funds
• Complete all draw administration tasks within Land Gorilla’s service level agreements and report any deviation
• Monitor construction completion dates, ensuring projects are completed by deadlines
• Keep abreast of and abide by Land Gorilla’s and clients’ policy and procedures, loan guidelines, and state-level requirements
• Keep loan files organized and up to date, conforming to department practices/requirements
• Ensure strict confidentiality regarding all business and client matters/documents
• Manage the relationship between the Client, Builder, and Borrower
• Accurately runs system reports
• Communicate effectively with Team Members, Clients, Vendors, and Stakeholders