Dispatcher -White Helmet

------

Job Duties:

Customer Service

• Read the number shown on the display and announce (first in English then in Spanish), if no one approaches you for help, move on to the next number (you can click the number screen to next number). Never dispatch a customer without a number.
• Greet customer by introducing yourself, “Hi my name is ______, I will be your Meat Dispatcher today, how can I assist you?”
• Respond to questions and requests in a courteous and helpful manner.

• Promote meat items on sale or meat items that match those that the customer is already ordering. Cross sell items that relate to what they are purchasing.
• Provide excellent customer service.
• Assist and participate with Company marketing promotional events and programs as needed
• And all other assigned Job Duties.
• Excellent and respectful customer service at all times.
• Courtesy
• Never make a customer feel less important. Do not argue with customer.
• Keep personal conversations to a minimum.
• Professionally communicate with co-workers about work related issues.
• Thank the customer for their purchases and inform them “I look forward to serving you again soon.”