Dispatcher for Emergency Medical Services Lynx EMS

Job Address:

30 Mon General Drive
Building 2
Morgantown, WV 26505


LYNX EMS Dispatcher

In conjunction with some of the areas most advanced physicians and clinical teams, Lynx EMS offers high quality medical transport in a safe, growing environment. As an outgrowth of the NewVista brand, Lynx works closely with hospitals, nursing homes, and private individuals to provide high quality, professional emergency medical care.
Pay Rate: $18-20/hr

NewVista employees enjoy competitive wages, PTO plans, and a comprehensive benefits package. Qualified candidates, please apply now for a chance to join an outstanding team!

Duties may include:

• Answering incoming calls, administrative, non-emergency, and emergency

  • Professional etiquette

  • Promptly ascertain proper levels of response.

  • Triage calls and enter data into computer system.

• Data Entry with critical attention to details.

• Constantly monitoring the dispatch system.

  • Ensure units are en-route.

  • Post moves in a timely fashion.

  • Ensure other unites are within acceptable distance.

• Communicate appropriate routing instructions.

• Assist with routine maintenance of Communication Center.

• Investigate and report all time exceptions.

• Complete and submit daily reports.

• Assist in training new personnel.

Prerequisites for this position:

• High school diploma or GED.
• Highly organized.
• Accountability, compliance, and teamwork.
• Professional, courteous, and respectful interpersonal communication skills with patients, families, and other staff.

Preferred experience or credentials

Competitive candidates will have:

• Minimum 1 year experience with medical terminology preferably with a background in emergency medical transportation.
• Thorough geographic knowledge of service areas.
• Ability to prioritize multiple tasks; ability to work independently and as a team member.
• Competent radio communication skills.