Disabilities @Work Manager - APAC, Office of Accessibility

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We believe Salesforce can be one of the world’s most accessible companies, and a leading employer for people with disabilities. We are looking for a top-tier professional to join the Office of Accessibility as Disabilities@work, Manager.
Equality is a core value at Salesforce. Bring your skills and strengths to a team focused on advancing diversity and inclusion globally. We believe who you are – including everything that makes you unique – is the value-add to what we do. Salesforce is committed to building a welcoming environment that celebrates a culture of equality. We strive to create a workplace that reflects the diverse communities around us and where everyone feels seen, heard, valued, and empowered to succeed. Together we can build a more equal workplace and world for all.

Your Impact
As the Disability and Neuro-Inclusion Subject Matter Expert for APAC, you will architect and deliver inclusion initiatives across some of our most complex regulatory markets. You will navigate the unique systems of Japan and Korea while scaling accessibility best practices across Taiwan and emerging APAC markets. Your mission is to move beyond mere compliance to make Salesforce the employer of choice for PwD (People with Disabilities) in Asia.
Specifically, you will:
・Regional Strategy & Compliance: Develop country-specific roadmaps that align with local disability employment mandates. Ensure the organization meets or exceeds statutory hiring quotas and reporting obligations through sustainable, long-term planning. You will ensure Salesforce not only meets statutory hiring quotas but builds a sustainable culture of belonging.
・Stakeholder Governance: Lead the execution and ongoing management of regional inclusion initiatives, ensuring alignment with local labor relations, business objectives, and governmental reporting cycles.
・Inclusive Talent Acquisition: Partner with Recruiting teams to build strategic pipelines. Identify and engage with regional sourcing partners, NGOs, and specialized organizations to attract and hire talent with disabilities.
・Systems & Self-ID: Collaborate within Office of Equality, HR (Employee Success), Payroll, and Technology teams to implement and improve secure processes for disability self-identification and registration, ensuring data accuracy and regional data privacy compliance.
・Enablement & Culture: Empower People Managers with best practices to support the career growth of neurodivergent and disabled talent. Drive the adoption of universal design in both the physical office and digital environments.
・Advocacy & Representation: Serve as a trusted regional lead for employees with disabilities, addressing concerns and facilitating open communication. Act as a key advisor to the Abilityforce and Neuroforce Employee Resource Groups (ERG).
・Employer Branding: Position Salesforce as a leader in disability inclusion by collaborating with external partners and sharing insights that elevate our brand in local markets.

Role Requirements
・Experience: 7+ years in disability inclusion, HR compliance, or DEI within a corporate setting
・Regulatory Knowledge: Deep understanding of the Act on Employment Promotion etc. of Persons with Disabilities (Japan), the Anti-Discrimination Against Persons with Disabilities Act (Korea), and similar quota-based legislations in Southeast Asia.
・Project Management: Proven ability to manage multi-country programs in a highly matrixed, fast-paced tech environment.
・Communication: demonstrable ability to influence leadership and educate teams on the "Business Case for Disability" across different cultural contexts.
・Technical Literacy: Proficiency with Google Workspace and AI tools to streamline regional reporting and documentation.
・Language: Native-level Japanese and good English are required to navigate local government relations and align regional strategy with global standards

Desired Skills
・Certification: CPACC or equivalent accessibility certification is a plus.
・Cultural Intelligence: Experience navigating cultural paradigms of disability across the APAC region
・Lived Experience: Lived experience with disability or neurodivergence is highly valued.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.