Director of Business Services

*Starting pay is $29 / hour!

*This is a full-time position for Monday-Friday, 8:30am-5:00pm with Manager on Duty rotation on weekends.

How We Work

Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company.

How We Support You

• Competitive Medical, Dental and Vision plans
• Paid holidays
• 3 weeks PTO first year
• 401k plan with employer match
• Tuition Reimbursement

How You'll Contribute

At Artis Senior Living, we’re honored to serve families in our vibrant and welcoming communities, and we’re looking for a Director of Business Services ready to lead with heart.

We proudly title our Business Office Manager / Office Manager as a Director of Business Services, reflecting the collaborative role they play in our community and the important work they do to support our residents and families.

**The individual that will be successful in this role will be technically savvy and comfortable working across multiple platforms. Multi-tasking, time management, communication and organizational skills are a must!

The Director of Business Services will manage the administrative office and functions of the community including accounts receivable, payroll, recruiting and onboarding, weekly/monthly reporting and managing community files. Experience within a senior living or healthcare environment, and a willingness to work with the elderly population is essential for this role.

The Director of Business Services will:

• Provide unparalleled customer service, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights.
• Manage the recruiting and onboarding process for all new team members. Actively participate in the interviewing process, create new hire documents, initiate background and reference checks, manage onboarding and I9 verification, and schedule new hire orientations.
• Create and maintain all personnel files in accordance with state and federal guidelines.
• Maintain accurate records for all Accounts Receivable (including collections), payroll and petty cash, process items for corporate accounting functions under direct supervision of the Executive Director.
• Maintain current resident business files and leases.
• Maintain community census data and Medicare/Medicaid reimbursement, if applicable.
• Document and report work-related injury/incidents to the insurance company in accordance with Artis’s policies and procedures.
• Manage and coordinate multiple projects simultaneously through completion.
• Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
• Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents.
• Answer all incoming calls, greet visitors and accept resident deliveries.
• Maintain confidentiality of information received regarding the community, employees and residents.
• Perform all other duties as requested.

How You'll Succeed

• Must possess a high school diploma or equivalent. Additional course work in business management, accounting, and/or human resources preferred.
• 2-3 years of demonstrated office management experience in senior living or health services.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Candidate Safety Notice:
Artis Senior Living communicates with candidates only through official channels using our company name and verified email domains. Candidates should be cautious of communications from personal email accounts or addresses that do not clearly identify Artis Senior Living.

In addition, Artis Senior Living will never ask candidates to pay application fees, purchase equipment, send gift cards, transfer funds, provide banking information, or share other financial information as part of the application or interview process. If you receive communication from an unverified source or are unsure whether a communication is legitimate, please apply or contact us directly through our official careers site.