Director Digital Design
Royal Bank of Canada · TORONTO, Ontario, Canada ·
- Employment
- Full time
- Category
- Design
- Experience
- 5+ years
Job Description
What is the opportunity?
We're seeking a visionary Director, Design to lead design strategy and execution for Royal Bank of Canada's Self-Directed Investing business. This is a high-impact leadership opportunity to shape the future of how Canadians invest independently.
You'll champion a design culture that drives innovation, elevates user experience, and differentiates RBC in a competitive market. Reporting to [Business Leadership], you'll own the end-to-end design function—from strategy and product design to user research and design systems.
What You'll Do
Lead design vision: Define and communicate a bold, innovation-focused design strategy aligned with business ambitions
Build & mentor teams: Recruit and develop a world-class design team (UX, UI, research, content design)
Drive user-centric innovation: Champion rigorous user research and testing to inform product decisions
Own product design: Oversee design for web, mobile, and emerging platforms with a focus on simplicity and delight
Collaborate cross-functionally: Partner with Product, Engineering, and Marketing to translate design insights into business outcomes
Establish design systems & standards: Create scalable, maintainable design frameworks that accelerate delivery
Lead AI adoption in design: Develop and execute a strategy for leveraging AI tools and technologies to enhance ideation, streamline workflows, and improve design efficiency and effectiveness across the team
What do you need to succeed?
Must have
10+ years of design leadership experience, with 5+ years in a director or equivalent role
Deep knowledge of the investing and wealth management industry—understand market dynamics, regulatory considerations, investor behaviors, and competitive landscape
Active investor with hands-on experience managing a self-directed portfolio; genuine passion for investing
Demonstrated experience or vision for AI adoption in design—familiar with emerging AI tools for design, prototyping, research, and ideation; comfortable experimenting with and scaling new technologies
Proven track record launching innovative digital products in financial services or consumer-focused industries
Strong portfolio demonstrating design thinking, user research integration, and measurable impact
Expert in modern design tools and methodologies (design systems, agile, accessibility)
Exceptional communicator who influences senior stakeholders
Passionate about building high-performing, diverse teams
Why Join Us
Lead innovation in a business with significant growth ambitions
Shape the future of AI-enabled design within a major financial institution
Access to resources, talent, and organizational support to execute boldly
Work with a team committed to putting customers first
Competitive compensation, benefits, and career development opportunities
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.
Job Skills
Commercial Acumen, Content Strategy Development, Decision Making, Product Development Methodology, Product Services, User Experience (UX) Design, User Experience (UX) Research, User Interface (UI) DesignAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.