Job Description

POSITION OVERVIEW

The Director, Cybersecurity GRC manages the people, processes, and technology related to Momentive Software's Cybersecurity GRC group — overseeing governance, risk, and compliance activities including client audit support, RFP response, internal IT audit, and contract review. This role carries out GRC activities in alignment with the Firm's business objectives, regulatory requirements, and strategic goals, with a focus on recognized cybersecurity frameworks and contractual compliance.

The Director serves as the process owner for all IS GRC-related projects and activities and assists the CISO in planning, developing, and overseeing the cybersecurity program. The role integrates across Cybersecurity, Information Technology, new business development, the Office of General Counsel, and the professional responsibility function. In addition to ongoing governance and operational oversight, this position supports strategic alignment with the business, cybersecurity outreach, and expert guidance to internal and external stakeholders. As a strategic partner to the business, this role helps Momentive win and retain enterprise clients, support growth and M&A readiness, and position the GRC program as a business enabler — not just a compliance function.

KEY RESPONSIBILITIES

GRC Program Leadership

• Maintain direct responsibility for all aspects of IS GRC, including governance, risk assessment, compliance, and audit support.

• Ensure continual improvement of the cybersecurity program through effective application of technology, systems, processes, personnel development, and leadership.

• Provide cybersecurity services that meet or exceed the Firm's professional, contractual, regulatory, and certification requirements.

• Manage the Firm's IS GRC people, processes, and technology infrastructure, including creation and review of IS GRC standards, guidelines, and operating procedures.

• Serve as the business owner for IS GRC toolsets, platforms, and processes.

• Manage the IS GRC team budget.

• Consult with Legal regarding acceptable contract terms and conditions related to cybersecurity.

ISMS & System Governance

• Lead the System Governance Virtual Team, promoting continual ISMS improvement across the Firm.

• Provide direction on risk assessment requirements and assistance evaluating risk treatment plans.

• Provide input on the selection and design of IS controls.

• Provide input on metrics developed to monitor and test the effectiveness of the Firm's IS controls.

• Define documentation requirements to ensure compliance with ISMS requirements.

• Advise the team on client contractual requirements and Firm commitments relative to GRC practices.

• Assist the team in developing systems and processes that ensure ISMS compliance and continual improvement.

• Maintain the Firm's Cybersecurity Management System (ISMS), including the creation and review of policies, standards, and procedures.

• Enforce, monitor, and report on compliance with the Firm's ISMS.

• Partner with the Director, AI Governance to co-develop and align AI policies, assess AI-related risks, and integrate AI governance practices into the ISMS framework.

Cybersecurity Operations & Engineering Integration

• Work closely with Cybersecurity Operations and Engineering teams to define, develop, and facilitate efficient and effective service delivery.

• Oversee integrated vendor and other risk assessment activities in coordination with technical teams.

• Liaise with system and business owners to ensure new platforms comply with Firm cybersecurity requirements.

• Serve within the Firm's Computer Cybersecurity Incident Response Team (CSIRT).

Compliance & Audit

• Oversee cybersecurity risk assessments and provide audit mechanisms for the cybersecurity process.

• Meet published SLAs for the provisioning and support of cybersecurity GRC operations and activities.

• Provide evidence and expert support for client audits, RFP responses, and regulatory reviews.

• Track compliance with applicable regulatory schemes and monitor changes in legislation and accreditation standards.

Cybersecurity Awareness & Culture

• Manage the cybersecurity awareness program, including phishing simulation and constituent outreach initiatives.

• Initiate, facilitate, and promote activities that foster cybersecurity awareness across the organization.

• Maintain and contribute to the Firm's cybersecurity-related information repositories.

Leadership & People Management

• Mentor and lead members of the Cybersecurity GRC group through effective performance reviews, development opportunities, and a culture of performance excellence.

• Direct reports include TPRM Advisors, who manage third-party risk management activities across the organization; this role carries full people management accountability for that team.

• Transform executive priorities into operational GRC initiatives with clear vision, support, and expectation-setting.

• Provide status reports and relevant metrics to the CISO.

• Serve in a proactive, consultative role to other business units and constituents.

• Provide exemplary service to internal and external stakeholders, demonstrating empathy, respect, professionalism, and expertise.

Strategic Planning & Roadmap

• Maintain situational and environmental awareness; implement appropriate tactics and strategies to protect the organization and support roadmap development.

• Strike an appropriate balance between strategic leadership and operational contribution, using a hands-on approach to solving problems and meeting deliverables.

• Participate in defining the Firm's DR/BCP practices as required.

• Provide innovation within the cybersecurity realm.

SKILLS & EXPERIENCE

Required

• 10-12+ years of experience in cybersecurity, with 3-5 years in a leadership or program management role.

• Thorough knowledge of professional management practices including supervisory techniques, leadership principles, and employment practices.

• Excellent verbal and written communication skills, including public speaking and the ability to convey complex cybersecurity concepts to non-technical stakeholders.

• Ability to think and communicate strategically about the role of cybersecurity in a global organization.

• Ability to quickly assess an organization's capability-maturity level and apply that knowledge to RFPs, audits, contract reviews, and internal operations.

• Proficiency in at least one major EGRC/ITGRC platform (e.g., ServiceNow GRC, Archer, OneTrust, LogicGate).

• Comprehensive understanding of major cybersecurity frameworks: NIST CSF, CIS Controls, SOC2T2, and COBIT.

• Familiarity with common regulatory schemes including GDPR, PCI-DSS, GLBA, FISMA, HIPAA, and ITAR.

• Advanced understanding of technical controls, how they address risk, and how they map to framework and regulatory requirements.

• Broad understanding of TCP/IP, DNS, common network services, and foundational infrastructure concepts.

• Knowledge of server, workstation, and Active Directory technologies as they relate to cybersecurity controls.

• Familiarity with common cybersecurity monitoring technologies: SIEM, IDS, log management, and vulnerability assessment.

• Ability to gather and analyze facts, define problems, draw conclusions, and recommend solutions.

• Ability to maintain objectivity and composure under pressure.

• Ability to set priorities independently given broad executive requirements.

• Demonstrated flexibility in response to the ever-changing priorities of a service provider organization.

• Rigorous and disciplined approach to operational oversight.

Preferred

• One or more relevant certifications required or preferred: CISSP, CISM, or CRISC. ISO 27001 Lead Implementer or Lead Auditor is a plus.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at .

Why Work Here?

At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.

Medical, Dental & Vision Benefits

401(k) Savings Plan with Company Match

Flexible Planned Paid Time Off

Generous Sick Leave

Inclusive & Welcoming Environment

Purpose-Driven Culture

Work-Life Balance

Commitment to Community Involvement

Employer-Paid Parental Leave

Employer-Paid Short-Term Disability

Remote Work Flexibility

Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.