Digital Services Manager (Clarke Quay)

• Support and lead user journey discovery and UX/UI design reviews for digital service revamp projects.
• Coordinate with vendors and business users on RPA project planning and management (e.g., using UiPath).
• Maintain and update intranet content on platforms such as SharePoint Online.
• Manage vendor coordination on design documentation, feedback, and implementation timelines.
• Contribute to digital analytics reporting (e.g., WOGAA tracking).
• Assist in developing SOPs and operational documentation for digital platforms.
• Provide feedback and recommendations for design systems and service enhancements.
• Perform other ad hoc duties as assigned.

Requirement:

• Strong background in digital service delivery, UX/UI design, RPA implementation, or intranet content management.
• Experience working with Singapore government digital platforms or vendor management is preferred.
• Able to work independently and contribute meaningfully to design, automation, and analytics processes.

Duration/ Working hours:

12 months contract (Immediate)

42 hours per week

** We regret to inform only shortlisted candidates will be notified.