Digital Product Manager (Easy-to-Buy)

You will join this newly formed team, led by our Head of Product & Experience, working closely with UX Designers, the Webshop organization, and Product Owners in Business Technology, who own delivery and sprint execution.

Your Role

As Product Manager – Easy to Buy (Pre-Purchase & Purchase Experience & Fit), you own the end-to-end journey that enables customers to buy easily and with confidence. Your mission is to remove friction and reduce uncertainty, helping customers make the right product choice, especially when it comes to fit, sizing, and product understanding, and checkout with ease.

You are responsible for the journey from product exploration to order confirmation, including product listing pages (PLPs), product detail pages (PDPs), product presentation, sizing & fit, cart, checkout, and payments.

You build on the discovery journeys created by Inspire to Buy by ensuring customers can confidently select, decide, and complete their purchase.

You lead product discovery, prioritization, and optimization, while Product Owners in Business Technology manage delivery execution. You remain closely involved to ensure customer impact, quality, and performance.

What You’ll Do

• Own the vision, roadmap, and priorities for the pre-purchase and conversion experience

• Optimize PLPs and PDPs to support decision-making and drive conversion

• Improve product presentation (imagery, descriptions, attributes, reviews) to reduce purchase hesitation

• Own sizing & fit as a key differentiator, including size guides, fit tools, and emerging solutions like AI recommendations or virtual try-on

• Reduce friction in cart and checkout flows, improving usability and minimizing drop-offs

• Optimize payment options and guest vs. logged-in experiences

• Drive conversion and performance through experimentation, CRO, analytics, and A/B testing

• Use customer insights and journey analysis to continuously improve the buying experience

• Partner closely with UX, E-commerce, Buying, Marketing, Engineering, and Product Owners

• Ensure a consistent and seamless buying experience across all digital channels

• Act as a product-led change agent, driving customer-centric and data-informed decisions

Success Metrics

• PDP & PLP Conversion Rate

• Add-to-Cart Rate

• Cart-to-Checkout Conversion

• Checkout Drop-Off Rate

• Payment Success Rate

• Average Order Value (AOV) & Units Per Transaction (UPT)

• Impact of Sizing & Fit solutions on conversion

What You Bring

• 7+ years of Product Management experience in e-commerce or customer-facing digital platforms

• Proven track record in conversion optimization and customer experience improvement

• Strong expertise in product discovery, experimentation, CRO, and analytics

• Deep understanding of customer decision-making in online shopping

• Experience with sizing, fit, or product experience optimization is a plus

• Strong stakeholder management and communication skills

• Experience working cross-functionally with UX, Engineering, Buying, Marketing, and Product Owners

• Experience with analytics and experimentation tools such as ContentSquare and Kameleoon is a plus

• A customer-first mindset combined with strong commercial focus