The context
- Role based in Paris, hybrid mode: 3 days onsite / 2 days home office per week.
- Join the Customer Experience and Engagement Digital Marketing team, in charge of the management, optimization, and quality assurance of digital content across the Group's hospitality websites.
- This internship offers hands-on experience in content operations, website performance monitoring, and brand content governance, with a primary focus on Mövenpick and Swissôtel.
Your mission
Content Quality Assurance & Go-Live Readiness
- Conduct comprehensive content reviews prior to website launches and content releases for Mövenpick and Swissôtel.
- Validate content accuracy, consistency, localization quality, and compliance with brand guidelines.
- Coordinate with regional and brand teams to ensure all digital assets and content components meet publication standards.
- Support final quality checks and launch readiness activities.
Website Content Operations
- Lead content update initiatives for the Grand Mercure website, ensuring timely implementation of new content and assets.
- Contribute to the maintenance and enhancement of web pages through Content Management Systems (CMS).
- Support content publishing workflows and asset management processes.
- Ensure content remains relevant, accurate, and aligned with brand positioning.
Cross-Functional Collaboration
- Work closely with global brand, marketing, and digital teams to coordinate content-related activities.
- Assist in gathering requirements, tracking content requests, and facilitating stakeholder reviews.
- Support the preparation of presentations, status updates, and operational documentation.
About you
Appreciated skills:
- Familiarity with Content Management Systems (CMS) such as WordPress, Drupal, Adobe Experience Manager, or similar platforms.
- Basic knowledge of digital analytics tools (Google Analytics, Looker Studio, Excel dashboards) and the ability to interpret website performance metrics.
- Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
- Knowledge of Analytics (Google Analytics, Content Square) and the Adobe Experience Manager CMS is welcomed.
Soft skills:
- Excellent attention to detail with the ability to conduct thorough quality assurance checks for digital content.
- Strong organizational and project coordination skills, with the ability to manage multiple tasks and meet deadlines.
- Analytical mindset with problem-solving abilities and a willingness to learn new digital marketing tools and processes.
- Ability to work collaboratively in a multicultural, international team environment while managing tasks independently.
- Passion for digital marketing, user experience, and creating high-quality online content.
Languages:
- French and English — fluent level required for both (mandatory); additional languages are an asset.
💡 Why join us?
Your benefits during the internship
- Internship compensation in accordance with applicable regulations (internships over 2 months)
- Reimbursement of Navigo public transport pass up to 75%
- Reimbursement of SNCF train subscription up to 50% (can be combined with Navigo)
- Meal vouchers
- Sustainable mobility allowance (bike, scooter…)
- ½ day of authorized absence per month, cumulative over the internship period
- Access to collaborative workspaces, on-site restaurants, and wellness areas
Our commitments
To the world
- Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
- We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects.
To your development
- Quality supervision with a dedicated internship mentor and meaningful responsibilities.
- Regular feedback sessions to support you throughout your experience at Accor.
Your talent and motivation are our only selection criteria.
We value the richness of diverse nationalities, personalities, and professional backgrounds.
We adapt to the specific needs of our employees, particularly those with disabilities.
For us, recruitment is above all a story of encounters.
📋 Our recruitment process
Does this internship appeal to you? Apply, and we will offer you:
- One or two interviews with the manager and team members,
- Personalized feedback.
A signed internship agreement from an accredited higher education institution is required.