Digital Business Analyst

Perficient has a subcontracting opportunity for a Digital Business Analyst to support a client onsite in Charlotte, NC. You will be supporting requirements gathering, documentation, process analysis, and stakeholder engagement for the digital banking transformation program. Your focus will be on ensuring business needs are accurately captured and communicated to delivery teams.

• Conduct requirements gathering sessions with business and operational stakeholders.
• Document business processes, workflows, use cases, and functional requirements.
• Create user stories, acceptance criteria, and process documentation.
• Analyze gaps between current-state and future-state digital banking capabilities.
• Support testing activities, defect triage, and user acceptance testing.
• Facilitate communication between business users, product managers, and vendor teams.
• Track requirements through implementation and ensure traceability.

• 3-5 years of Business Analyst experience.
• Experience with digital banking platforms, online/mobile banking, or financial services applications.
• Strong requirements elicitation, documentation, and stakeholder management skills.
• Familiarity with Agile methodologies and project delivery frameworks.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.