Digital Business Analyst - Digital Service Solutions
Hitachi Energy · Krakow, Lesser Poland, Poland ·
- Employment
- Full time
- Category
- Business analysis
Location:
Krakow, Lesser Poland, PolandJob ID:
R0131076Date Posted:
2026-06-09Company Name:
HITACHI ENERGY POLAND SP. Z O.O.Profession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
Business Unit Service is at the forefront of delivering advanced service solutions worldwide. Our Digital Service Solutions R&D organization is responsible for designing, developing, and delivering next-generation digital service solutions that accelerate the transformation toward outcome-based service offerings. By leveraging data, AI, and emerging technologies, we create scalable, high-value digital capabilities that support customers throughout the asset lifecycle and underpin long-term service growth.
As Digital Business Analyst, you will play a key role in translating business needs, service processes, and user requirements into clear, structured, and actionable solution requirements for BU Service digital service solutions. You will support the development lifecycle through continuous collaboration with business and technical stakeholders, ensuring that requirements are refined iteratively, remain traceable, and are fit for implementation and validation.
This role directly impacts the success of customer-relevant and operationally effective digital solutions by bridging Product Management, service domain experts, architecture, and development teams. Your work will help ensure that requirements are clear, consistent, testable, and aligned with both business value and practical implementation needs.
How You’ll Make an Impact
Elicit, analyze, document, and maintain functional and non-functional requirements for digital service solutions.
Define use cases, user stories, process flows, business rules, and acceptance criteria in collaboration with relevant stakeholders.
Act as a key interface between Product Management, service domain experts, architecture, development, and other stakeholders to clarify needs and resolve requirement gaps.
Analyze current and target business and service processes to identify needs, impacts, and improvement opportunities.
Support Product Management and delivery teams in refining requirements into epics, features, user stories, and acceptance criteria.
Provide requirement clarification during development, testing, rollout, and user acceptance activities.
Maintain traceability between business needs, requirements, solution features, and acceptance criteria.
Support verification and validation by helping ensure requirements are complete, testable, and well documented.
Maintain high-quality documentation of requirements, assumptions, decisions, and process descriptions.
Contribute to continuous improvement of analysis methods, templates, and collaboration practices within the team.
Your Background
University degree (Bachelor’s or Master’s) in Business, Information Systems, Engineering, Computer Science, or a related discipline.
Proven experience in business analysis, requirements engineering, or a similar role in digital or software solution development.
Strong ability to elicit, structure, document, and communicate requirements clearly.
Experience working with cross-functional teams in agile, hybrid, or structured development environments, including iterative requirement refinement.
Experience with process analysis, workflow documentation, and acceptance criteria definition.
Strong communication, facilitation, and documentation skills in English.
Experience with digital service solutions in industrial, energy, utility, or asset-intensive environments is an advantage.
Familiarity with backlog refinement, process modeling, user journey mapping, testing support, or requirement management tools is meriting.
More about us
At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives.
Our benefits offering for this role generally includes:
Add if applicable: additional benefits may apply depending on the role, grade, and business requirements.
You will receive more specific information during the recruitment process.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.