Digital Brand Designer

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

As a Digital Brand Designer, you'll help shape and elevate our brand identity across our primary digital touch points, with a core focus on our web experience.

We’re looking for someone who balances an exceptional eye for design and visual storytelling with a deep understanding of digital platforms. You won’t just be building UI components; you’ll be turning ideas into thoughtful, crafted digital experiences that capture the imagination and elevate the Starling brand. You'll bring a high level of creativity to everything from major web campaigns to the small, delightful interactions that make a website sing. You’ll collaborate closely with writers, marketing teams, data analysts, and developers to bring your visions to life.

Key Responsibilities

Web Experience and Digital Craft

• Design high-quality, beautiful, and engaging web experiences that align with our wider goals and brand principles.
• Translate creative briefs and marketing campaigns into strong, clear digital executions that feel fresh and premium.
• Use user data, analytics, and customer feedback to drive the continuous, iterative improvement of our website.
• Prepare and hand over meticulously crafted design files to our development team, collaborating closely with them to ensure your creative vision is technically achievable and perfectly executed in production.
• Bring a high level of craft, consistency, and visual clarity to digital layouts, typography, imagery, and interactive elements.
  

Collaboration and Team Contribution

• Cross-Functional Teamwork: Work closely with writers, marketers, engineers, and product designers to create cohesive digital journeys.
• Present your design concepts clearly and confidently to peers and stakeholders, explaining the "why" behind your visual choices.
• Contribute to creative reviews with ideas, web references, and positive critique, helping to foster a culture of curiosity and design excellence.
  

Brand Application and Visual Consistency

• Apply our visual identity consistently across web, landing pages, and digital marketing channels.
• Creative Evolution: Identify opportunities to evolve or improve how our brand is expressed in digital and interactive formats (including experimenting with motion, micro-interactions, or new layout styles).
• Trend Awareness: Stay aware of digital design trends, web technologies, and creative work across industries to keep our digital presence ahead of the curve.
  

Creative Thinking and Development

• Stay aware of design trends and creative work across industries
• Bring new ideas and fresh perspectives into the team
• Contribute to the culture of the design studio with curiosity and generosity
• Take initiative in developing your own skills and craft

Requirements

• Proven design experience within a digital brand, marketing, or creative studio environment.
• A portfolio that showcases original thinking, exceptional visual craft, and a strong eye for digital and web layout. (We want to see how you think, not just the final components!)
• High proficiency in Figma (for web layouts, prototyping, and developer handovers) and Adobe Creative Suite (Photoshop, Illustrator).
• Experience using data, user feedback, or A/B testing insights to inform design decisions.
• Confidence in presenting your work, explaining your creative decisions, and collaborating with developers.
• Some knowledge of HTML/CSS (you don't need to code, but understanding how the web is built is a massive plus)
• Understanding of basic animation / motion skills for the web, e.g. Lottie or Rive.

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

We use AI tools to support various parts of our recruitment process, helping our team manage applications and assessments more efficiently. These tools are strictly used for support and do not replace human judgment with all final hiring decisions being made by our team. If you would like more information about how your data is processed, please reach out to us.