DevOps Sub-discipline Manager

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Ottawa, ON., (CAN.), Hybrid

Thales has a vacancy for a DevOps Sub-Discipline Manager who will be responsible for leading and managing the DevOps team, overseeing the development, deployment, and operations processes to ensure the delivery of reliable, scalable, and high-performing systems. This role focuses on building and maintaining CI/CD pipelines, automating processes, managing infrastructure, and fostering collaboration between software development and IT operations teams.

Regulatory Compliance Requirement

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access.

Key Areas of Responsibility

As a member of the DevOps team,

• Design, develop and manage solutions (e.g. Ansible playbooks/rules) to automate configuration tasks across Windows and Linux based servers
• Create and maintain reusable automations that support various environments (dev, test, and production).
• Educate resources on CI/CD best practices..
• Integrate workflows with CI/CD pipeline to enable automated deployments and updates.
• Identify and troubleshoot issues related to server configuration and automation.
• Assume leadership role on discipline strategy and technical decisions.
• Develop KPIs to assess DevOps efficiency and reliability.
• Provide guidance and support to other teams on using and developing CI/CD pipelines.
• Responsible for performing DevOps work on bids, projects and products.

As a DevOps discipline lead, supports the E2 Manager with,

• In the establishment, standardization and evolution of processes, procedures and tooling for the discipline.
• In ensuring that the discipline processes, procedures and tooling meet the current and future needs of the bids, projects and products.
• In the development of lessons learned and the sharing of knowledge and experience across the discipline
• Foster continuous improvement based on root cause analysis, problem solving and new practice deployment.
• For bid, project and product estimates for the discipline and sub-disciplines.

As a Resource Manager,

• Provides appropriate resources to deliver bids, projects and products.
• Plans the team’s workload in the short, medium and long term.
• Develops team skills to support bids, projects and products.
• Supports recruitment, onboarding, performance management, career management and succession planning for the team.
• Coaches, mentors and develops the team.
• Leads the team to meet company expectations for productivity, chargeability, quality, continuous improvement and accomplishment of objectives.
• Ensures that company policies and procedures are followed, including timesheets, time off, and travel.

Minimum Qualifications

Education/Experience Competencies:

• Bachelor’s degree or college diploma in Computer Science, Computer Tech, or Engineering related discipline.
• Minimum 5 years’ experience in a Senior DevOps Engineering role.
• Minimum 3 years’ experience leading a DevOps Team.
• Proven problem solving and analytic skills with a desire to learn.
• Proven organizational skills and ability to balance multiple priorities.
• Proven conflict resolution skills both in terms of technical and people related issues.
• Capable of developing strong relationships across the business through excellent customer service.
• Excellent communication skills in the English language, written and verbal.

Key Competencies:

You are a team player, have good interpersonal skills and foster collaborative work both within and outside your team. You know how to tackle complex problems. You are able to make decisions in a Volatile, Uncertain, Complex and Uncertain (VUCA) environment. You have proven dedication towards continuous improvement and knowledge sharing. You have strong business acumen and dedicate yourself to bringing value to your customers. You are rigorous and organized. You are a leader. You are willing to engage and develop your team. You are able to clearly determine and communicate status. Proven problem solving and analytic skills with a desire to learn. Proven organizational skills and ability to balance multiple priorities. Proven conflict resolution skills both in terms of technical and people related issues. Capable of developing strong relationships across the business through excellent customer service. You manage resources in order to meet cost, schedule and quality commitments.

• A minimum of 3 years of experience as a people or resource manager.
• A minimum of 3 years of experience managing an Engineering Discipline, including responsibility for associated policies and procedures.
• Expertise in Windows and Linux server administration.
• Experience with scripting languages such as PowerShell (for windows) and Bash (for Linux).
• Familiarity with CICD tools (i.e. Jenkins, GitLab CI, or something similar).
• Strong knowledge of Ansible including playbooks, roles, and modules.
• Knowledge of version control systems, particularly Git.
• Familiarity with automation and industrialization methods (programming languages, scripting [Go, Python, Bash] and CI/CDD (Continuous Integration / Continuous Delivery and Deployment) pipelines (Gitlab pipelines, Github actions…), and possibly in defining your infrastructure as code using technologies like Ansible.
• Strong knowledge of DevOps, digital stack and Cloud platforms (IaaS, PaaS, SaaS).
• Strong knowledge of Networking & Cybersecurity basics.
• Strong knowledge of containers development and orchestration (Docker, Kubernetes, Open Shift).
• Experience in the Defence industry.

Special Position Requirements

Schedule: Regular Work hours

Physical Environment: Minimum 3 days/week in office

Travel: Minimal

Pay Transparency

The anticipated Total Target Compensation (TTC), inclusive of annual salary and bonus eligibility, for this role is $140,000.00 to 170,000.00 CAD Annual​. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, provincial, and federal laws.

AI

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.