DevOps Specialist - JP01010

Project Specific Requirements

Minimum of two (2) project examples for each candidate, showcasing their expertise in DevOps. These examples should be added to the bottom of the resume and reference the qualification by project name or section number. For each project example, the following questions must be answered. The Evaluation Team must be able to determine which project any given answer relates to. If the answer to a question is the same for both projects, this must be clearly stated.

• Provide an overview of the project/assignment the proposed resource or their team was engaged in that demonstrates expertise in DevOps.
• Describe the sector(s) (i.e. public, private, or other) the project/assignment served, including rough user count and team size.
• Provide a list of specific skills, tools, and/or technologies used within the project/assignment.
• Experience as a DevOps Specialist supporting the continuous delivery of custom-built solutions.
• The following should be addressed to determine the resource's skillset:
• Provide the years of experience for the following technologies:
• Projects involving deploying apps in Hybrid cloud or Red Hat OpenShift.
• GitHub actions and their role in the project.
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform) and their application in the project.
• Direct involvement in building and maintaining CI/CD pipelines.

Submission Must Include

• All required experience must be described in the resume under the job/project where experience was attained.
• Each job/project must contain the term of the job/project in the format mmm/yyyy to mmm/yyyy.
• Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring the proposed resource.
• Matrix Link:
• https://docs.google.com/document/d/1NHPFhMDv34kLYz7K2VWsBtQkRRk7w_oYBRZ6LdXLL78/edit?usp=sharing

Project Overview

The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization. The Digital Design and Delivery Division (DDD) is the Province’s new centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human-centred design approaches together with agile methodology and modern data practices. DDD works in partnership with GoA ministries to deliver programs that better serve Albertans.

The DevOps Specialist(s) will work as part of cross-functional program review or product delivery teams. These teams, led by GoA product owners and DDD work collaboratively, and collectively participate in a full range of activities including field research, backlog definition and refinement, and sprint planning and execution. Digital transformation projects review the current state of services, identify future opportunities, and then deliver new services that are efficient, effective, and affordable.

DevOps Specialist(s) will be responsible for overseeing the quality in the delivery of digital services and ensuring that a team’s focus is on quality. A DevOps Specialist is typically responsible for creating test plans, test cases, and scenarios, identifying required test types, assets, and data environments and tools, and the creating automated test suites.

Scope of Services

The DevOps Specialist(s) will be required on a full-time basis, working across two (2) to three (3) projects. Time, location, and frequency of work will vary depending on the needs of the project. At the end of each term, it is expected that the DevOps Specialist(s) may work a maximum of 1,960 hours, unless otherwise agreed upon with the Province. However, DevOps Specialist(s) may be required to work fewer or more hours depending on the nature and needs of their work, as directed by the Province.

Services and project deliverables should evolve as the work progresses, in response to emerging user and business needs, as well as design and technical opportunities. However, the following must be delivered iteratively over the course of the project:

• Create scripts, tools, and procedures for operations by designing and implementing automation for limited downtime deployment and maintenance.
• Lead operations of digital services in production by:
• Managing configuration and credentials for the production environment;
• Planning and managing maintenance activities; and
• Managing database upgrades and migrations, backups, recoveries, etc.
• Provide operations support for implementation and enhancement of digital services by:
• Creating templates and patterns for application deployments and CI/CD pipelines; and
• Creating scripts and tools to automate the establishment of environments for development and testing.
• Creating tools, scripts and processes that will enable application teams to have better observability of the application through monitoring and telemetry tools.
• Support delivery teams in adopting best practices by:
• Providing operations support for early and frequent integration testing, security scans, system testing, and performance and load testing; and
• Providing operations support for early and frequent delivery to end-users in limited availability launches (Alphas and Betas).
• Removal of manual processes through the implementation of automated/AI solutions.

The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.

Location of Work

DevOps Specialist(s) will primarily work remotely; however, may be required to attend meetings or work sessions in Edmonton on reasonable notice from the Province, up to 15%. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton will be at no cost to the Province.

The Province reserves the right to alter this work arrangement on reasonable notice to the DevOps Specialist(s). The Supplier and the DevOps Specialist(s) will be consulted about the alteration in work arrangement; however, the Province retains ultimate discretion as to the appropriate work arrangement.

Work MUST be done within Canada.

Facilities

DevOps Specialist(s) shall be responsible for providing all their equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the DevOps Specialist(s) have the necessary access and credentials to the GoA system.

If DevOps Specialist(s) are directed to work in-person, the Province shall provide the requisite office space, furniture and office supplies. However, the DevOps Specialist(s) shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the DevOps Specialist(s) have the necessary access and credentials to the GoA system.

The virtual meeting tool for the Province is Microsoft Teams. Zoom may sometimes be used when needed, however, Zoom accounts are not provided by the Province.

Criminal Records Checks

The DevOps Specialist(s) shall, at no cost to the Province, provide a current criminal record check. A DevOps Specialist may be rejected if, in the opinion of the Province, the criminal record is unacceptable.