AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a DevOps Engineer to manage application migrations between environments and maintain production and staging system reliability. This person handles incident response and on-call support, while improving observability, automation, and Kubernetes-based infrastructure. Weekend availability for migrations and comfort with CI/CD pipelines and SLAs are essential.
WHAT YOU WILL DO
- - Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required.
- - Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability.
- - Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts.
- - Participate in an on-call rotation with defined SLAs.
- - Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams.
- - Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices.
- - Support CI/CD pipelines, production releases, and GitOps workflows.
- - Contribute to automation efforts to reduce operational toil.
- - Maintain and improve Kubernetes-based infrastructure and containerized workloads.
- - Support Infrastructure as Code practices and ongoing environment improvements.
MUST HAVES
- - At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations
- - Demonstrable AWS experience supporting production environments.
- - Experience supporting production SaaS applications.
- - Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar).
- - GitOps experience and strong Git fundamentals.
- - Experience using GitHub, Jira, and Confluence in collaborative engineering environments.
- - Kubernetes experience (EKS, kOps, or similar).
- - Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar).
- - Scripting experience (Bash, Python, or Go).
- - Infrastructure as Code experience (Terraform, Helm, or similar).
- - Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support.
- - Comfortable working within structured operational processes and SLAs.
- - Strong written and verbal English communication skills; able to clearly explain technical concepts.
- - Self-driven with a growth mindset.
- - Weekend availability for application migrations between environments when needed.
NICE TO HAVES
- - Experience in multi-tenant SaaS environments.
- - Experience working in globally distributed teams.
- - Familiarity with ChatOps practices.
- - Experience improving monitoring quality and reducing alert fatigue.
- - Background in operational cost optimization.
PERKS AND BENEFITS
- - Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
- - Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
- - A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
- - Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Meet Our Recruitment Process
Each step helps us understand your skills and overall fit.
If it’s a match, you’ll receive an offer.
Requirements
- At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations
- Demonstrable AWS experience supporting production environments
- Experience supporting production SaaS applications
- Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar)
- GitOps experience and strong Git fundamentals
- Experience using GitHub, Jira, and Confluence in collaborative engineering environments
- Kubernetes experience (EKS, kOps, or similar)
- Docker/containerization experience
- Observability stack experience (Grafana, Prometheus, Loki, PagerDuty, or similar)
- Scripting experience (Bash, Python, or Go)
- Infrastructure as Code experience (Terraform, Helm, or similar)
- Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support
- Infrastructure as Code experience (Terraform, Helm, or similar)
- Comfortable working within structured operational processes and SLAs
- Strong written and verbal English communication skills; able to clearly explain technical concepts
- Self-driven with a growth mindset
- Weekend availability for application migrations between environments when needed
DevOps Engineer ID89052 • Pereira, RIS, co