DevOps Engineer (Automation and Quality)
Swisscom - LV · Rīga, Rīga, Latvia ·
- Work mode
- Hybrid
- Category
- Devops
- Experience
- 2+ years
WHO WE ARE?
Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.
As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers.
We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year.
We invite driven professionals to join us, grow with us, and help shape the future.
The team/project:
The Massmarket Internet Device team develops and tests Swisscom's Customer Premises Equipment (CPE) - the internet devices used by millions of customers every day. Our portfolio includes the Internet-Box, WLAN-Box, and 5G Fixed Mobile Receivers, state-of-the-art gateways providing internet access via LAN, WLAN, and DECT.
The project: Ensure product quality through manual testing, automated testing, and customer issue analysis. Lead the evolution of our test automation suite (Python, Robot Framework, GitLab CI/CD) toward an AI-native testing approach.
You'll work in a small, focused team embedded within the broader Swisscom SDC Riga organization, collaborating closely with Product Management and DevOps Engineers in Switzerland to deliver reliable, high-quality networking devices.
You will:
Perform manual testing of firmware releases (sanity, feature, regression)
Analyse and reproduce issues raised by customers to support triage and resolution
Translate feature requirements into fully functioning test cases. Own the entire process from requirements gathering and test design through implementation (Python/Robot Framework), production deployment, and maintenance.
Build and maintain GitLab CI/CD pipelines for test execution across multiple product lines (Internet-Box, WLAN-Box, 5G FMR)
Troubleshoot test failures, identify root causes, and collaborate with the firmware supplier on fixes and feature changes to influence product quality
Lead the test suite organization and ensure tests are structured, non-redundant, and coverage gaps are visible
Monitor and ensure operational readiness of remote physical test setups
Drive evolution toward AI-assisted testing: declarative test definitions, LLM-based code generation, automated log analysis
What we offer:
Salary from 2600 to 4000 EUR monthly gross
80 EUR monthly cell phone and internet allowance
Flexible working hours and a hybrid working model, with a minimum of 2 days per week in the office
Ergonomic home office allowance in value of 500 EUR
Possibility to work abroad for 4 weeks each year
Health Insurance – includes gym or pool fitness membership, covers consultations with a psychologist or psychotherapist (issued after 1 month)
Optics (200 EUR every 2 years)
24 working days of annual paid holiday per year
5 dedicated paid learning day’s annually
Day off on your birthday or names day
1 day off for social activities (voluntary project, adopting an animal)
Collaborative, friendly and driven work environment
Work on innovations, cutting edge technologies and in autonomous high performance teams
Parking options
Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)
Annual salary review
Must Have:
2+ years in test automation or software testing
Solid Python skills: reading, writing, debugging daily
Experience with Robot Framework or similar test automation frameworks
Understanding of IP networking: DHCP, DNS, NAT, routing, WLAN fundamentals
Hands-on Linux and CLI troubleshooting
Git and version control workflows
Comfortable using AI tools (Claude, Copilot) for development and troubleshooting
Problem solving and analytical skills
Structured and proactive working style
Strong English (spoken and written) since it’s the primary language in the team
Nice to Have:
Experience with embedded networking hardware (firmware updates, serial console, device management)
GitLab CI/CD pipeline design
Advanced prompt engineering and experience integrating LLMs into test workflows
Device management protocols (TR-069, TR-369/USP) or TR-181 data models
Degree in CS, IT, EE or equivalent practical experience
German is a plus