Job Summary
An Amazing Career Opportunity for a DevOps Associate Manager! Location: Cardiff UK Job ID: 49882. As Associate Manager DevOps, you will help drive team formation, implementation, and maintenance of a robust CI/CD pipeline within HID PACS. This is a wide‑ranging role, bridging the functions of the DevTest and Development teams. You will lead the establishment and continuous improvement of a sustainable DevOps framework, delivering scalable CI/CD‑enabled test environments that accelerate release cycles, improve release predictability, and support reliable software delivery.
Company Overview
HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively, and travel freely. We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions, from cutting‑edge readers, credentials, and controllers to mobile and biometric technologies. HID PACS empowers organizations worldwide to protect their people, property, and assets with scalable, high‑quality solutions.
Team Objectives
- Faster Time to Market: Continuous Integration/Continuous Deployment (CI/CD) automates testing and deployment, reducing the time required to release new features and updates. Reduced time for feedback enables rapid identification and resolution of issues.
- Improved Quality and Reliability: Automated testing ensures consistent and thorough testing, reducing human error. Continuous monitoring provides proactive alerting for early issue detection.
- Scalability and Flexibility: Infrastructure as Code (IaC) automates infrastructure management, allowing scaling and flexibility in resource allocation.
- Enhanced Collaboration and Efficiency: Unified teams promote a culture of collaboration between development and operations, improving communication and reducing bottlenecks. Shared responsibilities empower cross‑functional teams.
- Cost Savings: Reduced downtime and improved reliability minimize costs. Efficient resource utilization through automation decreases the need for manual intervention and rework.
- Adaptability: The organization can quickly adapt to changing market demands and technological advancements.
Responsibilities
- Design and implement a wide range of testing techniques to support a scalable and automated CI/CD environment.
- Monitor and triage CI/CD pipeline test failures.
- Design, build, and document new CI/CD infrastructure for new features.
- Identify and liaise with teams to uncover test gaps.
- Communicate test results to technical and non‑technical stakeholders.
- Project manage and provide technical leadership to achieve team results.
- Contribute to project and product planning discussions.
- Understand how the product under test operates within a wider system.
- Coordinate with the Program team prior to feature development to clarify required test requirements.
- Plan and scope new functionality test requirements.
- Make decisions regarding the Test Environment.
- Coach and mentor team members at a technical level.
- Raise defects with the business and help prioritize them based on severity.
- Research, plan, and train others within the team.
- Deliver technical reports and actively contribute to customer escalations.
- Champion TDD methodology and lead stakeholders in its implementation.
Education & Experience
- Engineering degree or equivalent, or suitable experience.
- Minimum of +7 years of related industry experience.
- Familiarity with infrastructure management and monitoring tools.
- Knowledge of developer operations platform tooling such as Jenkins, GitLab, Gradle, Snyk, SonarQube, DefectDojo, Ansible, Yocto‑Cooker, Ant, Maven, NPM, Nexus, Docker, Terraform, AWS DevOps Services.
- Familiarity with documentation standards and practices with a developer operations focus.
- Strong presenting and communication skills, good judgment, analytical ability.
- Experience building and maintaining good working relationships with external and internal parties.
- Strong IT skills and knowledge including hardware, software, and networking.
- Ability to work on complex tasks without technical guidance.
- Familiarity with Agile methodologies and practices.
- Knowledge of various test/development methodologies such as TDD, BDD, Acceptance Testing, and Unit Testing.
Benefits
- Competitive salary and rewards package.
- Competitive benefits and annual leave offering, allowing for work‑life balance.
- A vibrant, welcoming & inclusive culture.
- Extensive career development opportunities and resources to maximize your potential.
- Opportunity to be part of a global organization pioneering hardware, software, and services that enable people to navigate physical and digital worlds confidently.
Equal Opportunity & Inclusion
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.
If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [email protected].
Immigration sponsorship is not available. Applicants must be currently and legally authorized to reside and work in the hiring country. International relocation or remote work arrangements outside of the hiring country will not be considered.
Application Process
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. We are not responsible for any fees related to unsolicited resumes.