Development Technical Lead, Microsoft Dynamics 365, Firm IT

• Lead the design and implementation of Microsoft D365 (Marketing, Sales, Project Operations) and Power Platform solutions (Power Apps, Power Automate, Power BI)
  

• Lead the development of customizations, plugins, workflow, and integrations for D365 applications with Power Platform solutions
  

• Evaluate, solve, and build integrations between D365 applications and third-party systems
  

• Connect D365 and Power Platform solutions with internal enterprise systems
  

• Lead troubleshooting efforts for issues within Dynamics and integrations with other systems, coordinating effort between users, internal teams, and Microsoft support
  

• Manage and coordinate implementation and adoption of upgrades and new functionality as it is added to the Dynamics Sales, Marketing, and Project Operations platform
  

• Understand and incorporate Dynamics and other licencing models to optimize licensing assignment within D365 applications
  

• Provide technical mentorship and guidance to team members, fostering skill development and growth
  

• Lead the team in establishing development, integration, and data management standards
  

• Ensure adherence to development best practices, including code readability, modularization, reusability, and error handling
  

• Develop standards for system development, integrations, and data management using APIs, middleware, and connectors for consistency and scalability
  

• Collaborate and skillfully communicate with stakeholders of varying technical expertise, Business Analysts, and the Product team to gather and analyze business requirements, translating them into technical solutions
  

• Identify, plan, and implement solutions to resolve technical debt on an ongoing basis
  

• Familiarity with Power Platform administration, governance, and security such as permissions, user authentication (OAuth2), and compliance in Power Automate
  

• Experience with Azure services (Logic Apps, Azure Functions) and their integration with D365
  

• Strong understanding of Microsoft Dataverse (formerly Common Data Service)
  

• Knowledge of D365 Web API and OData services
  

• Experience leveraging PowerShell and JavaScript
  

• Understanding of DevOps practices, including CI/CD pipelines for deploying and managing the solutions
  

• Demonstrated ability to effectively communicate, mentor team members and collaborate across Development teams to achieve organization goals
  

• Experience with the following would be considered an asset:
  

• - Experience with Microsoft Copilot, especially within the Microsoft 365 ecosystem
  

• - Proficiency in programming languages such as C#, .NET, JavaScript, HTML, CSS
  

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Educational Qualifications:

• Bachelor Or Master in Technology/Engineering
  

• Bachelor Or Master of Computer Applications
  

Certifications:

• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate (MB-210)
  

• Microsoft Certified: Power Platform Developer Associate (PL-400)
  

Experience:

• At least 6 years of experience with D365, including implementation and customization (Marketing, Sales, or Project Operations) is preferred
  

• At least 5 years of experience in developing Microsoft Power Platform solutions, including Power Apps and Power Automate
  

• At least 5 years of experience with REST API, SOAP, and JSON for custom integrations and triggers