Detention and Transportation Manager - Notional

Location

TBD

Clearance Level

T2 – Moderate Risk Public Trust (MRPT)

Primary Function

Leads transportation operations, ensuring safe, humane, and compliant movement and custody of individuals within and between high-security facilities.

All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Acuity International is recognized. Actively support and uphold the Company’s stated vision, mission and values.

Duties and Responsibilities

• Supervise security officers and transportation teams; ensure staffing, training, and shift coverage.
• Oversee intake/release, housing moves, court/medical transports, and chain-of-custody procedures.
• Implement use-of-force, restraints, and vehicle safety policies; review incidents and corrective actions.
• Coordinate with medical, legal, and operations for scheduled moves and special needs populations.
• Maintain fleet readiness, inspections, and preventive maintenance records.
• Prepare reports, KPIs, and audit responses for leadership and accreditation.

Job Requirements

• Associate’s degree required; Bachelor’s preferred.
• 5+ years of detention/corrections or law enforcement experience with 2+ years in supervision.
• Valid driver’s license with acceptable record; EVOC or similar preferred.
• Ability to maintain confidentiality and comply with federal privacy standards.
• Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and communication skills.
• Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
• Ability to obtain and maintain favorable background investigations.
• Meet the requirements of the contract for all immunizations.
• Must be a U.S. citizen or permanent resident, resided in the U.S. for 3 years in the past 5 years.
• Must be at least 21 years of age.
• Must complete all required training.
• Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.

Preferred Qualifications

• Experience with diverse and high-risk populations.
• Experience with medically complex patients and limited-resource settings.
• Bilingual English/Spanish preferred, or fluency in other languages
• Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
• Detention center experience.

Physical Requirements and Work Conditions

• Work is performed in a secure detention facility.
• May require evening, weekend, or on-call hours.
• Exposure to emotionally challenging situations.
• Requires physical presence and mobility throughout the facility.
• Participate in drills and emergency responses as assigned.