Desktop Support Technician

Position Summary

We are seeking a Desktop Support Technician to provide

onsite end-user support and technical assistance in a fast-paced corporate

environment. This role will be responsible for deskside support, laptop

deployments, imaging and device lifecycle activities, conference room

technology support, and general IT support initiatives. The ideal candidate

will have strong troubleshooting skills, excellent customer service abilities,

and experience supporting end users in an enterprise setting.

Key Responsibilities

• Provide hands-on deskside support for hardware, software, and peripheral-related issues.
• Troubleshoot and resolve end-user technical issues in a timely manner.
• Image, configure, deploy, wipe, and refresh laptops and other endpoint devices.
• Support laptop shipping, receiving, inventory tracking, and asset management activities.
• Assist with office technology setup, equipment testing, and workstation deployments.
• Provide hybrid meeting and conference room technology support, including audio/video troubleshooting.
• Support office relocation and move activities, including workstation setup and technology migrations.
• Perform technical testing and validation of hardware, software, and IT equipment.
• Document support activities and maintain accurate inventory and asset records.
• Collaborate with IT team members to ensure seamless delivery of technical support services.
• Perform additional desktop support and IT-related tasks as needed.

Required Qualifications

• 2+ years of desktop support, help desk, or IT support experience.
• Experience troubleshooting Windows-based laptops, desktops, and peripherals.
• Experience with laptop imaging, deployment, and device lifecycle management.
• Strong hardware and software troubleshooting skills.
• Experience supporting conference room and meeting technologies.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting office moves, workstation setups, and technology deployments.
• Familiarity with asset management and inventory tracking processes.
• Experience with Microsoft 365 and common enterprise applications.
• Knowledge of ticketing systems and IT service management processes.
• Experience working in a corporate or professional services environment.

Why Join Us?

Join a collaborative organization that values diverse

perspectives, innovation, and inclusion. This role offers the opportunity to

gain hands-on experience supporting enterprise technology initiatives while

making a meaningful impact on end-user productivity and business operations.

Job Type & Location

This is a Contract position based out of Boston, MA.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Boston,MA.

Application Deadline

This position is anticipated to close on Sep 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.