Desktop Support Engineer - 2nd shift
SpikeIT Global Solutions, Inc. · Newark, New Jersey, us ·
- Work mode
- Hybrid
- Category
- Support
- Experience
- 4+ years
We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ.
You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.
Requirements:
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
All your information will be kept confidential according to EEO guidelines.