Deskside Support Engineer
Ricoh Hong Kong Limited · Kowloon, Hong Kong ·
- Category
- Support
- Experience
- 1+ years
Our client is a leading IT solutions provider.
Deskside Support Engineer
Responsibilities:
Requirements:
Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited, 21A, Lucky Plaza, 315-321 Lockhart Road, Wanchai, HK; email to [email protected] or contact 2591-1988 or fax to 2591-1222.
For more jobs, please visit our website: .
::: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::
Deskside Support Engineer
Responsibilities:
- Provide technical support of daily desktop support/mobile devices and problem resolution
- Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination and escalation
- Good knowledge of current Microsoft Windows operating systems and networking technologies
- Take ownership of call resolution until it is resolved.
- Handle ad-hoc assignments assigned by supervisor
Requirements:
- At least 1-2 years of working experience in IT
- Strong knowledge of Microsoft Office and Windows desktop environments
- Experienced in providing desktop support and Mobile support
- Certificates in MCSA / MCSE / MCP / CCNA / ITIL will be an advantage
- Strong communication skills is essential.
- Good Problem solving, analytical, interpersonal
- Working Location: Hung Hom, Kowloon Bay, Tsim Sha Tsui
Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited, 21A, Lucky Plaza, 315-321 Lockhart Road, Wanchai, HK; email to [email protected] or contact 2591-1988 or fax to 2591-1222.
For more jobs, please visit our website: .
::: All personal data submitted will be treated in strict confidential and used for recruitment purposes only:::