Design Coordinator - Flooring, Countertops, Cabinets

Summary

The Design Coordinator is responsible for supporting Design Studio operations and overseeing the physical showroom, including maintenance, samples, and displays.

Essential Functions
Design Studio & Showroom Operations

• Supports design studio processes and manages reports and tracking information for assigned projects

• Oversees the physical showroom, including maintenance, samples, and displays

• Works with the Design Studio Manager and vendors to correctly sample and display programs in showrooms

• Orders office and design studio supplies and maintains office equipment

• Assists in setting up new accounts and new design studios

Administrative & Scheduling Support

• Answers phones, greets customers, schedules, and coordinates Design Center appointments

• Prepares designer files for appointments

• Provides project administrative support

• Assists with data entry and document management

Communication & Collaboration

• Communicates regularly with builder personnel, designers, sales team, and manager

• Partners with designers and account executives to strategically manage builder accounts

• Refers complex or unusual problems to supervisor

Process Improvement & Manager Support

• Identifies opportunities for process improvement

• Assists the Design Studio Manager as needed

Work Structure & Other Responsibilities

• Under general supervision, exercises judgment in accordance with well-defined policies, procedures, and techniques

• Work typically involves regular review of performance by supervisor

• Performs other duties as assigned

Education & Experience

• High school diploma or equivalent

• Specialized skills training or certification may be required

• Desired experience: 3–5 years of administrative or clerical experience (builder experience a plus)

Skills & Competencies

• Bilingual experience preferred but not required (English/Spanish)

• Must have a thorough knowledge of all available products used by the Company as it relates to product installation

• Strong written and verbal communication skills

• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates, and co-workers

• Ability to communicate effectively with customers, co-workers, and supervisors in a professional and courteous manner

• Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues

• Displays willingness to make decisions

• Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in the decision-making process, and makes timely decisions

• Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process

• Working knowledge of internet, inventory, project management, spreadsheet and word processing software, and order processing systems