Deployment Strategist

You will work with strategic customers to understand their AI transformation goals, pain points, workflows, and desired outcomes. You will identify and deliver high-impact AI-agent use cases, guide product deployment, structure commercial arrangements, and collaborate with engineers, executives, and research teams to bring agents into production.

Responsibilities

• Meet strategic customers to understand AI transformation goals and pain points
• Own flagship deals from use-case identification through commercial terms and close
• Embed with strategic customers and own delivery outcomes
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers
• Guide customers on agent design, orchestration, and production readiness
• Scope applications in new industries and expand AI solutions globally
• Present results and future proposals to technical and C-suite audiences
• Feed field insights to Research teams to help shape the roadmap
• Build and deliver demos of ElevenAgents and AI technology
• Collaborate with customer engineering and executive teams to deliver production agents and measurable outcomes

Requirements

• 3+ years of experience working with customers in a technical capacity
• Experience in product development, delivery, and change management
• Commercial instinct and comfort with enterprise sales cycles
• Basic proficiency in Python
• Familiarity with API integration
• Communication and problem-solving skills
• Track record of delivering complex, ambiguous projects
• Technical aptitude with LLM tooling and AI agent frameworks
• Ability to map enterprise use cases and workflows to AI systems
• Ability to work across customer environments, industries, and technical use cases

Benefits

• Annual discretionary professional development stipend
• Annual discretionary social travel stipend
• Annual company offsite
• Monthly co-working stipend for employees not near main hubs