Deployment Strategist

You will work directly with strategic customers to understand their AI transformation goals, workflows, and pain points. You will identify high-impact use cases, structure commercial arrangements, and drive deployments through production. You will guide agent design, orchestration, and production readiness; build demos; present proposals and results; and share field insights to inform product and model roadmaps.

Responsibilities

• Meet with strategic customers to understand AI transformation goals and pain points
• Own flagship deals from use-case identification through commercial structuring and close
• Embed with strategic customers and own delivery outcomes
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to deliver them
• Guide customers on agent design, orchestration, and production readiness
• Scope applications in new industries and expand AI solutions globally
• Present results and future-work proposals to technical and C-suite audiences
• Share field insights with Research teams to shape platform and model roadmaps
• Build and deliver demos of ElevenAgents and broader AI technology
• Collaborate with customer engineering and executive teams to bring agents to production and deliver business outcomes

Requirements

• 3+ years of experience working with customers in a technical capacity
• Experience in product development, delivery, and change management
• Commercial instinct and comfort with deal conversations, value propositions, and enterprise sales cycles
• Basic proficiency in Python
• Familiarity with API integration
• Excellent communication and problem-solving skills
• Track record of owning complex, ambiguous projects and delivering results
• Familiarity with LLM tooling and AI agent frameworks
• Ability to map enterprise use cases and workflows to AI systems
• Mandarin and English fluency