Deployment Strategist - North America

You will work with strategic customers to understand their AI transformation goals, identify high-impact use cases, and deploy AI agents into production. You will own engagements from discovery and commercial structuring through delivery, build demos, guide agent design and orchestration, and present results to technical and executive audiences. You will collaborate with engineers and researchers, translate customer workflows into AI solutions, and ensure deployments achieve measurable outcomes.

Responsibilities

• Meet with strategic customers to understand AI transformation goals and pain points
• Own flagship deals from use-case identification through commercial structuring and close
• Embed with strategic customers and own delivery outcomes
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to deliver them
• Guide customers on agent design, orchestration, and production readiness
• Scope applications in new industries and expand AI solutions globally
• Present results and future-work proposals to technical and executive audiences
• Feed field insights to research teams to shape the roadmap
• Build and deliver demos for new and existing customers
• Collaborate with customer engineering and executive teams to deliver production agents and measurable outcomes

Requirements

• 3+ years of experience working with customers in a technical capacity
• Experience in product development, delivery, and change management
• Commercial instinct and comfort with deal conversations, value propositions, and enterprise sales cycles
• Basic proficiency in Python
• Familiarity with API integration
• Excellent communication and problem-solving skills
• Track record of owning complex, ambiguous projects and delivering results
• Adaptability across customer environments, industries, and technical use cases
• Technical aptitude and familiarity with LLM tooling and AI agent frameworks
• Ability to map enterprise use cases and workflows to AI systems

Benefits

• Annual discretionary professional-development stipend
• Annual discretionary social-travel stipend
• Annual company offsite
• Monthly co-working stipend for employees outside main hubs