Delivery Manager

Netcompany is looking for a Senior Agile Delivery Manager to drive forward our delivery capability and deliver the optimum solutions to the clients. As a Delivery Manager, in our Application Development unit, you will be working on a variety of projects. Based in London or Leeds, this is a great opportunity to join one of the most exciting, innovative, prestigious and forward-thinking technology-enabled organisations in the UK.

Key responsibilities:

• Lead the end-to-end delivery of complex digital services, ensuring agreed outcomes are achieved within scope, budget, timescales and quality expectations.
• Provide hands-on agile delivery leadership across one or more multidisciplinary teams, adapting ways of working to the delivery context and undertaking Scrum Master responsibilities where appropriate, including facilitating planning, daily stand-ups, reviews, retrospectives and backlog refinement.
• Create the conditions for effective agile delivery by removing blockers, managing dependencies and helping teams continuously improve how they work.
• Work closely with Product Managers to translate product strategy and priorities into achievable delivery plans, balancing user needs, business objectives and technical constraints.
• Lead multidisciplinary teams comprising delivery, product, engineering, architecture, quality assurance, business analysis, data and user-centred design professionals, building team capability and supporting individuals to grow and perform effectively.
• Ensure user-centred design disciplines, including user research, service design, interaction design and content design, are integrated throughout delivery.
• Support services through the GDS delivery lifecycle, from Discovery and Alpha through Beta and Live, ensuring alignment with the Government Service Standard and Technology Code of Practice.
• Plan and coordinate GDS service assessments, including assessment readiness, evidence gathering, team preparation and the management of recommendations arising from assessments.
• Maintain effective delivery controls, including delivery plans, RAID logs, dependency management, resource forecasting, governance reporting and stakeholder communications.
• Take a hands-on approach to Jira and Confluence, ensuring backlogs, workflows, dashboards, documentation, decisions and delivery reporting are accurate and actively maintained.
• Manage delivery across complex technology environments involving system integration, legacy platforms, cloud services and third-party suppliers.
• Provide clear and transparent reporting on delivery progress, risks, dependencies, finances and outcomes to senior management, clients and governance forums.
• Build trusted relationships with clients, stakeholders, suppliers and team members, constructively challenging decisions where required to protect delivery outcomes.
• Contribute to the wider delivery management community through knowledge sharing, coaching and mentoring less experienced colleagues.

• Extensive experience of leading complex digital or technology delivery within government or the wider public sector.
• Strong practical knowledge of agile delivery methods, alongside experience of traditional and hybrid delivery approaches, with the ability to select and adapt the most appropriate with experience performing both Delivery Manager and Scrum Master responsibilities.
• Demonstrable experience of leading multidisciplinary digital teams that include Product Management, engineering, quality assurance, business analysis and user-centred design professionals.
• Strong understanding of the respective accountabilities of Delivery Managers and Product Managers, with evidence of effective collaboration to manage priorities, roadmaps and delivery outcomes.
• Practical experience of working through the GDS delivery lifecycle and applying the Government Service Standard.
• Experience of preparing teams and services for GDS service assessments, responding to assessor feedback and implementing recommendations.
• Advanced, hands-on experience of Jira and Confluence or other project management tools including backlog management, workflows, dashboards, reporting and delivery documentation.
• Strong knowledge of the software delivery lifecycle, including Discovery, Alpha, Beta, Live and ongoing service improvement.
• Experience of delivery planning, dependency management, risk and issue management, resource forecasting and governance reporting.
• Experience of managing system integration initiatives involving multiple technologies, delivery teams and third-party suppliers.
• Proven ability to remove delivery blockers, manage competing priorities and create an environment in which teams can deliver effectively.
• Excellent facilitation, coaching and servant-leadership skills, with the ability to embed agile behaviours and drive continuous improvement.
• Strong stakeholder management and communication skills, including the ability to build trust, communicate complex delivery matters clearly and constructively challenge senior stakeholders.
• Experience of contributing to a professional community through knowledge sharing, coaching and mentoring.
• A recognised agile delivery or Scrum Master qualification, or equivalent demonstrable professional experience.
• Willingness to work within a hybrid model and travel occasionally to client or delivery locations.

Benefits include

• Hybrid working model with some flexible working
• 25 days’ holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [email protected].

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